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5 Ways Business Communication Will Change In 2019
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Innovative technologies are empowering organizations to elevate the communication experience. Connected, real-time and data-driven, these new touch points don’t just enable teams to work better and faster; they allow them to have more timely and contextual interactions with customers — and each other.
CPaaS will embed communication into all processes and workflows
Blockchain will improve efficiencies and productivity
Artificial Intelligence will enable more intelligent, contextual service interactions
Mobile apps will enrich “anytime, anywhere” working
Live streaming will help improve employee engagement and business transparency
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