Inefficient Legal Processes
Their effect on the wider business performance

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Agreements – between customers, partners and employees – are the foundation upon which all organisations are built. And the Legal Department is central to underpinning them, providing frameworks and approvals for agreements across the entire business. A new commissioned study, The State of Systems of Agreement 2019, conducted by Forrester Consulting on behalf of DocuSign, has revealed the true scale of this problem. It shows that 36.8% of all major agreements managed by Legal continue to include analogue processes. Furthermore, it shows the hugely positive impact optimisation of legal agreements can have on overall business performance.

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