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The essential guide to developing your e-commerce business
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The face of e-commerce is changing. From now on, the experience has to be effortless, simple, secure… and human. According to eMarketer’s new forecast, in 2019, more than one-quarter of the world’s population will be using mobile messaging apps, at the expense of e-mails which are seen as colder and are used less and less.
Gone are the days of remote and impersonal communication! Your consumers expect a personalised experience and are looking for a special rapport with your brand.
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