The Retail Store 2018: From Apocalypse To Renaissance Benchmark Report

Retail stores serve as both a hub of sales activity and a tangible face to the world. That doesn't mean the store doesn't need to change: it does.

Today, retailers have to ponder:

How to create a return to real customer service and entertaining experiences and
The store's new place as an active node in the supply chain, rather than just an end point

This report explores how retailers are managing these changes, what they see as their biggest challenges, and which technologies they believe will help them achieve the renaissance they seek?

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