Defining Priorities for Your Customer Service Evolution
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Customer service is the core of the customer experience.
With Dynamic 365 Customer Service, service leaders can deliver personalized and relevant customer engagements, forge deeper connections, and build a seamless, end-to-end customer experience. In this webinar, you will discover how to make exceptional engagement the rule by:
Recognizing and quickly connecting with customers through omnichannel engagement.
Helping customers help themselves and connect in ways that work best for them with intelligent self-service tools.
Enabling agents to close cases faster with AI-driven productivity tools that provide the right information at the right time.
Streamlining and automating processes with solutions that deliver simplicity and flexibility.
Watch the webinar
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Job Role
Owner
Chief Officer
Vice President
Director
Manager
Individual Contributor/Staff
Student
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Company Size
250-999
25-49
10-24
5-9
2-4
1
50-99
100-249
10000+
1000-9999
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Country
United States
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Chief Officer
Owner
Finance
Sales
Marketing
Operations/Project Management
Infrastructure & Technology Management
Manufacturing/Supply Chain
Customer Service/Field Support
Human Resources
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