ACCOUNT BASED DATA

Mediafly Acquires InsightSquared

Mediafly, InsightSquared | January 28, 2022 | Read time : 04:00 min

Mediafly Acquires InsightSquared
Mediafly, a content management platform, has acquired InsighSquared, a revenue intelligence solution, to boost its Revenue360 revenue intelligence solution.

Revenue360 provides an insight-driven sales system that collects and analyses data at every buyer touchpoint so it can accurately forecast, assist and offer recommendations for the next best sales action. Mediafly and InsightSquared’s combined solution will be launched within Revenue360 in March 2022. It aims to create a single dashboard for content engagement, sales activity data, conversational intelligence, and value engagement.

This product integration closely follows Mediafly’s $10 million funding round, where Mediafly indicated that it was keen on investing its new capital- a total of $35 million for 2021- in improving its revenue intelligence capabilities, among other initiatives.

“By marrying Mediafly’s best-in-class sales enablement, content engagement and value selling tools with InsightSquared’s leading revenue intelligence, forecasting and analytics capabilities, we are providing the complete revenue enablement platform to meet today’s market demands,” said Carson Conant, CEO of Mediafly, in a statement.

“By marrying Mediafly’s best-in-class sales enablement, content engagement and value selling tools with InsightSquared’s leading revenue intelligence, forecasting and analytics capabilities, we are providing the complete revenue enablement platform to meet today’s market demands,” said Carson Conant, CEO of Mediafly, in a statement. “The combined solution propels our technology far past sales enablement vendors that focus on traditional capabilities like content and learning management. When revenue teams leverage the combined power of Mediafly and InsightSquared, they eliminate the need to rely on partial intelligence and gut instinct to forecast sales and inform buyer-seller interactions. They get a clear picture of what’s happening at every touchpoint within the buyer journey, both in and out of the sales meeting, with prescriptive next steps to engage buyers, move deals forward and drive predictable revenue growth.”

Spotlight

Welcome to CX Unplugged, where we talk about everything customer experience-related. Today, in this video, we will show you three ways that artificial intelligence can help you unify point solution silos in your contact center.

Firstly, AI can help you deliver customer experiences that feel personal and authentic, even as your business scales. Your customers want to feel heard and supported, no matter how they choose to reach out to you - it could be through social media, email, phone or any other channel. With conversational AI, you can keep the conversation going seamlessly and respond to customers in a way that feels human and helpful, almost as if they were chatting with a real person all along.

Secondly, using AI to identify customer intent can help you get a better understanding of what your customers really want and provide them with faster and more effective responses. Don't settle for just collecting data from individual channels - use AI to truly connect with your customers and exceed their expectations.

Spotlight

Welcome to CX Unplugged, where we talk about everything customer experience-related. Today, in this video, we will show you three ways that artificial intelligence can help you unify point solution silos in your contact center.

Firstly, AI can help you deliver customer experiences that feel personal and authentic, even as your business scales. Your customers want to feel heard and supported, no matter how they choose to reach out to you - it could be through social media, email, phone or any other channel. With conversational AI, you can keep the conversation going seamlessly and respond to customers in a way that feels human and helpful, almost as if they were chatting with a real person all along.

Secondly, using AI to identify customer intent can help you get a better understanding of what your customers really want and provide them with faster and more effective responses. Don't settle for just collecting data from individual channels - use AI to truly connect with your customers and exceed their expectations.

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