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SugarCRM Awarded “Best CRM Platform” in CX Today’s Inaugural CX Awards

SugarCRM | February 22, 2022

SugarCRM today announced it has been named “Best CRM Platform” by CX Today, in its inaugural CX Awards program honoring forward-thinking vendors that bring trailblazing visions of customer experience to life. Winners were announced Feb. 17 during an online awards ceremony.

CX Today received hundreds of entrants across each of their ten award categories, and noted that finalists and winners have gone above and beyond to pave paths to CX excellence. Winners were selected by a panel of distinguished CX analysts, practitioners, and thought leaders.

According to CX Today, “CX is evolving at an unprecedented rate. Low-code, AI-infused innovations are powering a digital revolution, which is taking the industry by storm. Not resting on their laurels, innovative technology providers strive to keep up with the fast-paced expectations of modern customers. In doing so, they enable their clients to harness new capabilities that differentiate customer experiences.”

The Sugar platform enables businesses to create profitable customer relationships by delivering highly relevant and personalized CX throughout the customer journey. With SugarPredict, sales, marketing, and customer service professionals can work smarter, not longer, with machine learning and predictive analytics improving the odds of success.

“We are honored to be named ‘Best CRM Platform’ in CX Today’s inaugural CX Awards,�� said Christian Wettre, Senior Vice President and General Manager, Sugar Platform, SugarCRM.

“We are honored to be named ‘Best CRM Platform’ in CX Today’s inaugural CX Awards,” said Christian Wettre, Senior Vice President and General Manager, Sugar Platform, SugarCRM. “This recognition underscores our commitment to reduce the heavy administrative burden CRM applications place on sales and marketing personnel by letting the platform do the work to eliminate blind spots, busy work, and roadblocks.”

About SugarCRM
SugarCRM is how marketing, sales, and service teams finally get a clear picture of each customer to help businesses reach new levels of performance and predictability. Sugar is the CRM platform that makes the hard things easier.

Thousands of companies in over 120 countries rely on Sugar to achieve high-definition CX by letting the platform do the work. Headquartered in Silicon Valley, Sugar is backed by Accel-KKR.

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Smartbug Media® Won Best Company Culture and Best CEO Awards

SmartBug Media | January 04, 2023

SmartBug Media®, which assists B2B businesses, B2C organizations, and D2C e-commerce businesses in growing revenue by generating leads, scaling revenue operations, and building market awareness through inbound marketing, digital strategy, marketing automation, public relations, revenue operations, and web development, has been ranked No. 82 for Best Company Culture and No. 63 for Best CEO by Comparably. This award brings the overall number of Comparably Awards collected by the company to 34 since 2018. In addition, it is the fifth year in a row that SmartBug has appeared on the list of Best CEOs and the fourth year on the list of Best Company Culture. SmartBug joins some of the world's largest and best-known companies, like Adobe, HubSpot, IBM, RingCentral, and Microsoft, in receiving these prestigious honors. SmartBug's culture is founded on a set of key values that include "remain interested," "build belonging," "have fun," and "rock it for the client." In addition to offering professional development opportunities, unlimited sick time, and team-building activities such as an annual in-person conference, the entirely remote working culture fosters an environment that enables the company and its employees to be happy, healthy, safe, and resilient. Comparably Awards are based on sentiment comments supplied by current employees who reviewed their employers anonymously on Comparably.com during the past year. Corporate culture recognitions are based on employee responses to questions based on elements that contribute to a great workplace, such as culture metrics, compensation, perks and benefits, and work-life balance. In contrast, the best CEO list takes into account input regarding the CEO. About SmartBug Media® SmartBug Media® is a globally renowned Intelligent Inbound® company that helps B2B businesses, B2C organizations, and D2C e-commerce businesses boost revenue by generating leads, scaling revenue operations, and increasing market awareness through inbound marketing, digital strategy, marketing automation, revenue operations, public relations, paid media, and web development.

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The Marketing Practice Appoints New General Manager Over North America

The Marketing Practice | January 18, 2023

On January 17, 2023, The Marketing Practice, a worldwide B2B marketing firm specializing in brand activation, ABM, and demand generation, named Jeff Johnson its newU.S. General Manager. He has 20 years of worldwide leadership and marketing experience. He will focus on expanding The Marketing Practice's U.S. division in his new role. Johnson's appointment follows a year of significant development for The Marketing Practice, highlighted by the acquisition of five agencies in the United States, United Kingdom, and Asia-Pacific, including Campaign Stars, Kingpin,90octane, Omobono, and Rombii. Johnson's objective for 2023 is to continue integrating the five firms into a single unstoppable B2B marketing agency that highlights and complements each of their respective skills. He intends to enhance the organization's present structure and introduce modifications in order to better serve U.S. clients. Before joining The Marketing Practice, Johnson was the President of NP Digital, overseeing the company's expansion to over 600 people and over $100 million in sales. He also served asManaging Director and Senior Vice President (SVP) of strategic account development and business development andplayed a vital role in iCrossing's growth to 650 employees and $125 million in sales. Johnson said, “I’ve been fortunate enough to work with so many great people along the way and build agencies that have provided many good jobs.” He added, “I think the biggest personal satisfaction I get out of this is to see how many people have started their careers within these agencies, whether straight out of school or early on in their professional careers.” (Source – Businesswire) About The Marketing Practice The Marketing Practice, a worldwide leader in B2B marketing,was founded in 2002. It operates in the US, the UK, Germany, Singapore, and Australia. It helps major, expanding B2B organizations acquire new clients, expand their clientele, and enhance channel performance. It employs over 500 individuals. ServiceNow, Salesforce, and Lenovo are a few of the company's notable customers. In addition, it is a recognized pioneer in demand creation, account-based marketing, and brand activation. It believes that B2B marketing is most effective when seen as a growth engine rather than a series of projects. By integrating creativity and strategy with data, digital, martech, and inside sales skills, the company collaborates with customers to produce outcomes, not simply outputs.

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Chatmeter Announces Cynthia Sener as Its New President

Chatmeter | January 03, 2023

Chatmeter, the pioneer in brand intelligence and reputation management for multi-location enterprises, promoted Cynthia Sener from Chief Revenue Officer to President. Sener will continue to supervise revenue growth and take on additional responsibility for the company's go-to-market strategy. Chatmeter is primed for expansion as the need for technology that provides brand reputation intelligence develops. 80–90% of customer conversations are captured as unstructured data. Organizations recognize the necessity of AI-powered solutions to help them uncover voice-of-the-customer insights in real time and eliminate their blind spots. Chatmeter's all-in-one platform connects marketing and digital teams, local managers, and the C-suite. It also shows ROI for the whole business. Chatmeter allows organizations to focus on giving excellent customer experiences instead of managing different point solutions because it supports automated workflows for better operational productivity. Sener has worked in sales, marketing, and strategy for many years, including as Vice President of Sales and Marketing, Vice President of Marketing, and most recently as Chief Revenue Officer at Chatmeter. She served in several executive sales and marketing positions with increasing responsibility before joining Chatmeter. Sener graduated from the University of California, Irvine, with an MBA in executive management. About Chatmeter Chatmeter is the only brand intelligence and reputation management solution that combines real-time CX agility and AI-powered deep listening to drive customer loyalty and growth for businesses with multiple locations. Chatmeter understands the issues of multi-location and omnichannel reputation management and has built a scalable platform that provides end-to-end insight for everyone, from local owners to corporate leadership.