Customer service is the core of the customer experience. With Dynamic 365 Customer Service, service leaders can deliver personalized and relevant customer engagements, forge deeper connections, and build a seamless, end-to-end customer experience. In this webinar, you will discover how to make exceptional engagement the rule by:
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Square 2 Marketing
This webinar features an expert panel discussion on ABM best practices from industry experts as well as an extensive Q&A-style forum to answer your most pressing questions on how best-in-class marketers are driving results from ABM.
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BrightTALK
In episode one of this multi-part series, two of BrightTALK’s demand generation leaders shared their insights for driving marketing and sales alignment. Episode 2 focuses on the next step in the alignment formula.
Once shared goals and metrics are established, it's time to talk about targeting. Who are your core buyers? And, more importantly, do marketing and sales agree? This session will focus on how to identify your target buyers and build consistent processes across marketing and sales to drive leads and win new customers.
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Uberflip
Between the need to launch and scale your ABM programs to managing your current demand generation efforts, it’s easy to feel overwhelmed and drop the ball on one or the other. Brandi Smith, VP, Demand Generation Marketing at Uberflip and Charm Bianchini, Head of Global Demand at Engagio, explore how their teams make both strategies work in tandem and create harmony in their marketing departments.
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