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SMRT Corporation, an Edge on Efficiency
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SMRT is Singapore’s premier multi-modal land transport provider. Its core businesses are in rail operations, maintenance, and engineering as well as in bus, taxi, and automotive services. Complementing these are the company’s integrated businesses in retail, media, and marketing, as well as properties and retail management.
With many lines of business, offices, and employees under the corporation’s oversight, SMRT’s procurement team faced challenges in managing workflow for document approvals. This was exacerbated by the fact that its staff can be on the go, moving between various SMRT offices located throughout Singapore.
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