Agent3 acquires marketing consultancy The Craft

Agent3 | February 05, 2020

End-to-end account based marketing provider Agent3 has announced its acquisition with The Craft, a marketing consultancy that specialises in positioning and strategic differentiation.
The acquisition aims to help the two firms support their combined customer roster by offering a deeper set of insights, services and skills. Agent3 also hopes to expand its end-to-end ABM platform with this acquisition.
In June, Agent3 announced it had hired three senior creative executives with domain expertise in building platforms for global brands to launch its creative brand, This Machine.

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While the phrase “AI for the contact center” has now become very familiar, it can mean many things, and without careful consideration, AI’s business value will be underestimated. We tend to follow the path of least resistance — especially with new technology — where the focus is on short-term results and a fast ROI. This is not

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