Chatmeter, the pioneer in brand intelligence and reputation management for multi-location enterprises, promoted Cynthia Sener from Chief Revenue Officer to President. Sener will continue to supervise revenue growth and take on additional responsibility for the company's go-to-market strategy.
Chatmeter is primed for expansion as the need for technology that provides brand reputation intelligence develops. 80–90% of customer conversations are captured as unstructured data. Organizations recognize the necessity of AI-powered solutions to help them uncover voice-of-the-customer insights in real time and eliminate their blind spots.
Chatmeter's all-in-one platform connects marketing and digital teams, local managers, and the C-suite. It also shows ROI for the whole business. Chatmeter allows organizations to focus on giving excellent customer experiences instead of managing different point solutions because it supports automated workflows for better operational productivity.
Sener has worked in sales, marketing, and strategy for many years, including as Vice President of Sales and Marketing, Vice President of Marketing, and most recently as Chief Revenue Officer at Chatmeter. She served in several executive sales and marketing positions with increasing responsibility before joining Chatmeter. Sener graduated from the University of California, Irvine, with an MBA in executive management.
About Chatmeter
Chatmeter is the only brand intelligence and reputation management solution that combines real-time CX agility and AI-powered deep listening to drive customer loyalty and growth for businesses with multiple locations. Chatmeter understands the issues of multi-location and omnichannel reputation management and has built a scalable platform that provides end-to-end insight for everyone, from local owners to corporate leadership.