Why Is Facebook's Advertising Algorithm Rejecting Equal Pay?

Forbes | December 03, 2018

Is Facebook's advertising algorithm sexist? That's what Tobias Dengel, CEO of WillowTree is claiming after a job advertisement was rejected because of the use of the term "equal pay" in a job announcement run on November 5, 2018. The ad, which features two WillowTree employees - including a young woman in hijab - was rejected on the grounds that WillowTree's Facebook page wasn't authorized to run sponsored content "related to politics and issues of national importance." According to Facebook, equal pay is an issue related to their list of high-level topics defined by their ad policy. The only way to run advertisements on those topics is to become a verified Facebook page. Facebook instituted this practice to increase transparency, particularly around political or advocacy matters, as a first step in restoring trust in the social media giant.

Spotlight

As B2B buyers increasingly include the digital channel in some or all of their purchase process, B2B marketers must partner with sales leaders to prepare their sales forces to adapt.In this report learn how B2B buyer behavior and seller archetypes have changed, and how to prepare your B2B sales force.


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CORE ABM

Intellimize Releases AI Powered Copy Suggestions for Marketers to Instantly Personalize Websites That Convert More

Intellimize | August 05, 2022

Intellimize, marketing's most intelligent website conversion and dynamic personalization platform, today unveiled many new capabilities to provide greater scale, speed, and agility for leaner marketing teams. "As marketers are squeezed to deliver more performance, we've made it easier for them to do more with less. Our latest enhancements make it easy for marketers to brainstorm great, persuasive copy that converts. We've also added turnkey A/B testing, account based marketing, and rules based personalization so marketers can run every kind of conversion rate optimization with Intellimize," said Guy Yalif, CEO and co-founder. "As marketers are squeezed to deliver more performance, we've made it easier for them to do more with less. Our latest enhancements make it easy for marketers to brainstorm great, persuasive copy that converts. We've also added turnkey A/B testing, account based marketing, and rules based personalization so marketers can run every kind of conversion rate optimization with Intellimize," said Guy Yalif, CEO and co-founder. This release extends Intellimize's previous no code personalization feature release in June with: Intelligent AI-powered copy suggestions to help marketers beat writer's block and quickly inspire better quality website headlines, copy, calls to action, and other text content. Simplified A/B testing, making it fast and easy to find the single best performing verison of a website with confidence, such as choosing between two different signup flows. Enhanced rules based personalization (RBP), making it easy to deliver the right experience to each customer segment, such as showing the largest discounts only to the best certain customers. Scalable account based marketing (ABM), enabling account-by-account personalization in minutes, such as showing an account-specific welcome video to each top named account. A 75% faster dashboard, making it even easier for marketers to create unlimited personalization variations in minutes. "As the economy continues to change and buyer behaviors become less predictable we've armed our customers with the website optimization and dynamic personalization tools they need to provide exceptional personalized experiences that convert more business," said Yalif. "That's a universal goal of every brand which has never been more critical than now." Intellimize is the only website conversion optimization platform that places machine learning based optimization, called Continuous Conversion™, user-friendly A/B testing, rules based personalization, scalable account based marketing, and AI powered text suggestions in the hands of marketers. About Intellimize Intellimize enables companies to get more out of their website by converting more of their traffic into results they care about like more revenue, more customers, and more leads to sales. Our Continuous Conversion™ platform powers high converting websites by using machine learning and marketers' creative ideas to optimize website experiences for each unique visitor every time. Conversion-obsessed marketers at Okta, Sumo Logic, Gong, Tableau, Dermalogica, Drift, and more use Intellimize to deliver more revenue, more customers, and more leads to sales. We're headquartered in San Mateo, CA and are backed by leading investors including Cobalt Capital, Addition, Amplify Partners, Homebrew, and Precursor Ventures. Learn more on the Intellimize website or follow us on LinkedIn, Twitter, or Facebook.

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ACCOUNT BASED ANALYTICS

Intent HQ Launches AI-Guided Campaign Audience Builder - Audience AI - and Drives 51% Higher Marketing Uplift for Verizon

Intent HQ | September 22, 2022

Intent HQ, the customer AI analytics platform company, launches Audience AI, the first AI-guided dynamic audience builder for telco marketers. Audience AI is designed to help telcos identify new hidden opportunities within their customer base and achieve significantly improved campaign performance. It uses machine learning to find target consumers based on behavioral similarity indicators without needing data scientists or business intelligence (BI) intervention. Intent HQ believes telco marketers are missing out on many new revenue-generating opportunities because they cannot achieve the right level of relevance when it comes to audience selection. Due to a lack of appropriate tools, campaign building takes too long, and existing practices fail to identify the best audiences for each marketing message. These lead times and suboptimal audience selection lead to missed opportunities, greater opt-outs, and customer brand fatigue. Audience AI was designed to solve these problems. Audience AI delivers outstanding revenue growth for Verizon Protect campaign. Audience AI was used by the Verizon consumer marketing team to better target and expand the audiences for Verizon Protect, the company’s leading device insurance product. Protect is offered periodically during time-limited “open enrollment” campaigns and is targeted to customers who had not elected to add Protect at the time of their device purchase. Audience AI achieved outstanding results for the campaign: 51% incremental take rate from the campaign compared to the existing audience selection model $378k incremental revenue generated Three key features of Audience AI As a self-serve audience-building tool for increasing campaign relevancy and ROI, Audience AI offers the following essential features: Simple. Audience AI has an easy-to-navigate user interface. Any member of the marketing team can feasibly turn around effective campaign audiences without the need for specialist support. Responsive. Marketing users can query a range of predictive indicators in real-time to identify their target customers. Audience building has been a complex and time-consuming job that relies upon human intuition supported by data analyst teams. Audience AI makes the process much easier, taking the guesswork out of audience development and saving campaign managers hours of time. Safe. Audience AI bypasses the need for extensive legal approvals by utilizing the Intent HQ SafeSignal engine to deliver privacy-safe audience data. How Audience AI works Audience AI is a machine learning tool that uses behavioral and/or event-based inputs to create an audience ‘seed’. Intent HQ’s proprietary data science algorithms create a viable and relevant campaign audience at a statistically significant scale. What the industry thinks about Audience AI Patrick Fagan, Head of Behavioural Science at Kubik Intelligence says, “Audience AI is the only audience creation solution that harnesses the power of machine learning to analyze weblogs and other behavioral data. This allows telco marketers to build targets of behaviorally similar customers that would not otherwise be easily identifiable. Most importantly, it has full consumer privacy baked into the design.” Andy Herz, Director, Value-Based Marketing at Verizon, says, “We wanted to see if we could take our audience targeting to the next level by leveraging behavioral insights developed with Intent HQ’s platform. Our goal is to create marketing that is so relevant to our customers that they view our messages as helpful suggestions as if we were a friend. Audience AI is helping us do that by giving our marketers fingertip access to human-level insights and making them truly actionable. The results have been exceeding expectations, sometimes by a very wide margin.” See Audience AI in action at Digital Transformation World. Intent HQ will launch Audience AI at TM Forum’s Digital Transformation World in Copenhagen, 20 – 22 September 2022. Visit booth 249 in the Quad to see this unique martec solution in action. About Intent HQ. Unlocking customer intent. Intent HQ is an AI analytics platform company that enables service providers, such as telecommunication companies, to leverage previously untapped subscriber data to significantly improve marketing campaign lift and generate new revenue streams through data monetization. Unlocking customer intent, our proprietary privacy-safe platform uses advanced AI and machine learning to draw on detailed insights gathered from diverse behavioral data sets. This allows our clients to take marketing and customer experience to a new level of personalization while completely preserving privacy and compliance. Nominated as one of the fastest-growing companies on the FT 1000 ranking, Intent HQ is a global team of 100+ data scientists, digital marketers, CRM experts, and psychologists with operations in London, New York, Barcelona, and Lisbon. To learn more about Intent HQ and its range of products, go to www.intenthq.com.

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ACCOUNT BASED DATA

SugarCRM Named to Constellation ShortList for B2C Marketing Automation for Small and Midsize Business for Second Year Running

SugarCRM | August 29, 2022

SugarCRM today announced its Sugar Market solution has been named to the Constellation ShortList™ for B2C Marketing Automation for Small and Midsize Business in Q3 2022 for the second year running. This recognition comes on the heels of Sugar Market being shortlisted by Constellation for addressing the unique needs of the B2B SMB sector. Constellation Research advises leaders on leveraging disruptive technologies to achieve business model transformation and streamline business processes. The Constellation ShortList for B2C Marketing Automation for Small and Midsize Business provides an overview of software that enables small and midsize companies to build and scale brand awareness and loyalty through personalized campaigns, social engagement, and commerce-focused interaction. According to the ShortList report, authored by Constellation Research Vice President and Principal Analyst Liz Miller, “B2C SMB organizations are looking for powerful marketing and engagement automation engines that balance the need to create repeatable and sustainable interactions with consumers while scaling for growth and utilization in periods of rapid growth and evolution. Small teams want easy-to-use, functional marketing automation solutions with features that can grow with the business and the customer, without the need for large IT, developer or large costly specialized teams to get systems and campaigns up and running.” “It’s an honor to earn back-to-back Sugar Market ShortList rankings for the second consecutive year by the esteemed analysts at Constellation Research,” said Christian Wettre, Senior Vice President and General Manager, Sugar Platform, SugarCRM. “It’s an honor to earn back-to-back Sugar Market ShortList rankings for the second consecutive year by the esteemed analysts at Constellation Research,” said Christian Wettre, Senior Vice President and General Manager, Sugar Platform, SugarCRM. “Personalizing the customer experience sits at the heart of modern marketing. We’re proud to offer a leading AI-driven marketing automation solution that lets the platform do the work to put forth meaningful, relevant customer communications at scale to help fuel business growth.” Sugar Market is designed to make the hard things easier for marketers with a curated toolset that includes intuitive campaign builders, advanced automations, and superior reporting. As such, Sugar Market is empowering companies to turn automation into sustainable business transformation that delivers efficiencies and profitable results: Funds2Orgs freed up 50 percent of sales professionals’ time by automating lead emails, tracking inventory and fundraiser status, and simplifying workflows across teams. Tax Saving Professionals accelerated marketing campaign creation 10x, while reducing marketing workload. The delivery of highly personalized customer experiences, critical to brand loyalty, remains a challenge for many organizations. According to Sugar’s survey of 1,600 global sales and marketing professionals worldwide, more than eight in ten sales and marketing leaders (81%) believe their customers leave because of a lack of communication and personalized, relevant messaging. Sugar Market takes the guesswork out of creating personalized marketing campaigns and replaces it with science – leveraging artificial intelligence (AI) to quickly segment various audiences, identify ideal customer profile, and engage more effectively with those segments. With SugarPredict, Sugar Market generates customer insights that help create new marketing strategies accordingly by identifying the most promising leads to increase conversions, making personalized recommendations and next-best-action throughout the customer journey, and spotting cross-sell, and up-sell opportunities based on predicted needs to drive revenue growth. About SugarCRM SugarCRM is how marketing, sales, and service teams finally get a clear picture of each customer to help businesses reach new levels of performance and predictability. Sugar is the CRM platform that makes the hard things easier. Thousands of companies in over 120 countries rely on Sugar to achieve high-definition CX by letting the platform do the work. Headquartered in Silicon Valley, Sugar is backed by Accel-KKR.

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ABM ACCOUNTS

Concord Names New Chief Revenue Officer and Chief Marketing Officer

Concord | September 07, 2022

Concord USA, LLC (“Concord”), a leading technology consulting and digital transformation firm, is pleased to announce two new leadership hires to the organization –Chris Whaley is joining as Chief Revenue Officer and John Baglivo is joining as Chief Marketing Officer. As the Chief Revenue Officer, Chris Whaley will work with the sales and sales operations teams to refine and grow the customer-focused sales structure across the global organization. A senior technology services leader with over 25 years of experience leading sales and business development teams, Whaley most recently served as the Executive Vice President of Cloud Solutions at 2nd Watch, an AWS systems integrator based in Seattle. In that role, he led sales, alliances, marketing, and solution architecture. Whaley previously held similar leadership roles with notable companies, including Dell Technologies, Citi, JP Morgan Chase, and Merrill Lynch. “I look forward to working closely with Concord’s leadership team, salespeople, and customers. It’s clear that the organization has talented people and winning solutions that make an impact for our clients,” expressed Whaley. As the Chief Marketing Officer, John Baglivo will work with the leadership and marketing teams to unite the global marketing function, align messaging, and strengthen the go-to-market strategy. As a customer-centric and hands-on growth marketer, Baglivo has served as a B2B CMO for the last 15+ years. Most recently, Baglivo led marketing organizations for several fast-growth, technology-centered consultancies, including Prophet, a leading growth and transformation consultancy based in San Francisco. In those roles, he built successful positioning and messaging strategies and created strong demand generation engines and teams. Throughout his career, Baglivo has focused on collaborating with sales teams and applying account-based marketing best practices to accelerate growth. “Concord is a growing force in the technology consulting industry,” stated Baglivo. “With deep capabilities in cloud application development, data integration and analytics, and customer experience, the firm is well positioned to achieve the next level of growth by helping clients address their most pressing business and technology challenges.” “Concord recognizes that our customer is our top priority,” shared Florin Ibrani, CEO of Concord. “Concord recognizes that our customer is our top priority,” shared Florin Ibrani, CEO of Concord. “We are thrilled to have Chris and John join our leadership team in vital roles dedicated to serving our clients. Both are strong leaders with the necessary expertise to help Concord scale. I’m confident they will be tremendous assets to the organization.” About Concord Concord is a leading technology consulting and digital transformation firm based in Minneapolis, MN, with supporting operations in Eastern Europe and India. Concord serves leading enterprises and innovators in the healthcare, technology, manufacturing, and financial services industries. With a unique combination of industry expertise, technology know-how, and project execution reliability, Concord helps its customers unlock business value by solving their most difficult data and technology problems.

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Spotlight

As B2B buyers increasingly include the digital channel in some or all of their purchase process, B2B marketers must partner with sales leaders to prepare their sales forces to adapt.In this report learn how B2B buyer behavior and seller archetypes have changed, and how to prepare your B2B sales force.

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