CXN Live: Predictive CX

Artificial intelligence and predictive CX have the potential to transform CX initiatives by both identifying and shaping customer intent.  This in turn has significant potential for businesses looking to increase engagement, retention and long term customer value. With that in mind, the inaugural CXN Live: Predictive CX will focus on: Integrating data from both structured and unstructured sources to provide a better understanding of your customers Applying AI to the customer journey to better understand both direct and indirect interactions Leveraging predictive CX to take targeted actions in real time, addressing common causes of churn, frustration and opportunities to delight

Spotlight


OTHER PAST CONFERENCES

CXO Summit 2023

November 15-16, 2023 | USA

The CXO Summit is the largest gathering of software ecosystem participants in the Midcontinent. Held in Austin, TX, the Summit brings together 300 software executives, venture capitalists, corporates, and sponsors for two days of networking, matchups, and best-in-class software workshops and content.

7th Edition Global Digital Transformation & Customer Experience Summit

November 30-December 1, 2023 | Germany

In today’s digital age, organizations are experiencing a paradigm shift in the way they engage and interact with customers. The importance of digital transformation in customer experience cannot be overstated. Customers are now more connected, informed, and demanding than ever before. They expect seamless, personalized, and delightful experiences across all touchpoints, whether it’s through websites, mobile apps, social media, or other digital channels. Digital transformation has emerged as a vital catalyst in meeting these evolving customer expectations. By harnessing innovative technologies, organizations can streamline their processes, optimize operations, and deliver exceptional customer experiences that foster loyalty and drive business growth. From leveraging data analytics and artificial intelligence to implementing automation and personalization, digital transformation empowers organizations to truly understand their customers, anticipate their needs, and create tailored experiences that resonate on a deeper level. The Global Digital Transformation & Customer Experience Summit serves as a platform to explore how organizations can navigate this transformative landscape successfully. It brings together thought leaders, industry experts, and innovators to share insights, strategies, and success stories that inspire and equip attendees with the knowledge and tools to embark on their own digital transformation journeys.

The Global ABM Conference

November 1, 2023 | UK

Over four stages, The Global ABM Conference brings you a carefully curated, high-calibre agenda, designed to enable you to pinpoint the areas and aspects of your marketing needs. You’ll leave holding the keys to ABM success, with actionable insight to transform your strategy no matter where you are in your journey.

SmartWIN 2024

February 28-29, 2024 | USA

This isn't your run-of-the-mill conference. It's a game-changer, tailor-made for AEC firms. It's a first-of-kind conference that will bring together AEC marketing principals and marketing industry experts to dive headfirst into everything digital—AI, proposal automation, SEO, SEM, Google Display, media buying, video, podcasting, you name it. If it's online and can boost your company's 3Rs—Reputation, Relationships, and Revenue—it's on our agenda.