How Does Influencer Marketing Enhance ABM?

Influencer Marketing Enhance ABM
ABM influences key accounts that show buyer intent. This influence is internal (B2B through personalized content) and aims to sway decision-makers who green-light a purchase.

In an interview with Media 7, Mark Emond, Founder & President of Demand Spring, talked about the importance of content in marketing.

“Content is at the heart of great marketing today. It needs to educate, inspire, and convert. It must be tied to the unique rational and emotional needs of each target persona.”

ABM’s focused approach leads to faster lead conversions and a higher ROI. However, B2B marketers still face the following challenges in their marketing strategy:
  • Maximizing Marketing Efficiency
B2B marketers must consistently drive higher ROI on their efforts while working within a limited budget.
  • Improving Customer Experience
Cutting through the noise of thousands of competitors and delivering an enhanced customer experience is challenging.
  • Generating Trust in Customers
Marketers need to humanize their approach and reach a level of undeniable authenticity to generate trust in the minds of customers.
 

Why Should You Use Influencer Marketing in ABM?

According to a CSO Insights report from Marketing Charts, brands fail to incite enough trust in their target audience. Interestingly, it is what the subject matter experts and third-party influencers from the industry say that counts. So, external influence is driving purchase decisions. Internal influence, though crucial, cannot sideline external influence and how it impacts sales and key decisions.

When you integrate ABM with influencer marketing, you co-create relatable, impactful content with relevant influencers to encourage your target accounts to move ahead in the sales funnel. An influencer becomes a credible touch point, powerful enough to convert a lead. The influencer’s performance-oriented content resonates with the target audience, engages, educates, and informs them of the strong points of your business, creating a strong foundation for lead conversion.

Here is how it can help strengthen ABM strategy:

Increases Content Authenticity

The words of a trusted subject matter expert or third-party niche content creator hold more weight than static website content or brand ads. Their followers trust them and consider their views authentic. If such relevant influencers create content with you, your target audience is bound to be positively influenced. This leads to higher conversions and ROI, qualitative reach, and better engagement.

Attracts New Audiences

Influencers attract new audiences that are similar to your ideal customer profile (ICP). Interactions, content promotions, and publicity can create brand awareness generate more interest in your brand.

Encourages Brand Advocacy

Positive reviews, customer success stories (voice of customer), testimonials, and word-of-mouth publicity that comes from influencers and their followers promote brand advocacy. Influencers also create incentives for referrals, thus bringing in better engagement.

Humanizes the Buyer Experiences

B2B storytelling is the key to conversions. It has more impact than any other form of advertising. Influencers humanize the buyer experience by sharing their opinions, reviews from other businesses, and highlighting success stories through their content. This content is impressive as compared to any other content the brand hosts and promotes.

B2B Influencer Content is Priceless

B2B influencer content has high value because it has third-party credibility that attracts trust across all brand channels. Another advantage is that you can easily access the creativity of the influencer without having to hire someone. All the content that influencers publish on their platforms is brand content, highlighted with the voice of the customer. Influencer marketing generates traction and engagement for businesses.

Integrated Influence

Influence can be integrated through social media marketing, content marketing, PR, SEO, branding, and ABM.

How to Create a Powerful, Influencer-based ABM Marketing Strategy?


Brainstorm a Strategy

To make the most of influencer-based ABM marketing, you need to streamline a process and strategy. Find the answers to these two crucial questions:

1. Who influences your target audience?
2. Which topics interest your target audience?

Once you find the answers to these questions, you can zero in on a relevant influencer and approach them to participate in creating/co-creating high-quality marketing content (text, podcast, video, interactive). Integrate the content and publish it on brand channels, and influencer channels. Promote the content via blogs, ads, other influencers, and brand sites to target your key accounts. Monitor the promotions (URLs, engagement) and adjust the campaign for maximum output. Most importantly, create and nurture relationships with industry influencers for future campaigns.

Understand the Demand

Understanding the demand of the target audience through keyword research and data analysis can boost the results of an influencer marketing campaign. Offering audiences solutions to their problems or information that will help them scale their business assist in lead nurturing and conversions.

Identify Ideal Influencers

Choosing a suitable influencer can help kick start your influencer campaign powerfully. An ideal influencer should be proficient in their domain, passionate about content creation, capable of publishing content across platforms, popular in the industry with keen followers, and knowledgeable and eager to promote content across different channels in different formats.

You can employ software to identify and qualify relevant influencers who create credible, high-quality content on the topic you want to promote. Filter influencers based on how much they charge and how well they align with your company values and brand voice. Focus on creating a long term association.

Shuffle the Content Formats

By shuffling between marketing content formats like blog articles, live video, third party analyst reports, videos, case studies, webinars, podcasts, industry presentations, infographics, and interactive content, the target audience can be engaged on multiple channels, and data can be collected to analyze which formats work best.

Remain Connected with Influencers

As a B2B marketer, you should connect one-on-one through email, phone, or in-person meetings with influencers frequently. You should monitor and engage with influencers on social media when they mention your brand.

By interacting with and sharing relevant influencer content on social channels, you can build a community and promote advocacy through continued partnership and engagement. Additionally, you can recycle content made by influencers to show you value the association.

Sixty-three percent of marketers believe they would have better marketing results with an influencer marketing program, while seventy-four percent of marketers agree that it improves customer and prospect experience with the brand.

How Cherwell Software Witnessed a 437% Year-over-year Increase in Content Shares?

Colorado-based Cherwell Software is an IT Service Management (ITSM) company. It engaged TopRankMarketing to create an influencer marketing campaign with the aim of increasing brand awareness, targeting CIOs, CTOs, and IT Directors of companies for business, and increasing sales and revenue.

With the help of the content 15 ITSM thought leaders created and amplified across five channels, Cherwell Software saw a 170% growth in their audience views and a 437% year-over-year increase in their content shares.

Key Takeaways

In B2B marketing and ABM, influencer marketing can help reach customers you would have otherwise missed. Engaging in an influencer marketing platform to maximize ABM strategy outputs is crucial to remaining ahead in the race.

FAQ


What characteristics should a good B2B influencer have?

A good B2B influencer should be proficient, passionate, popular, a dedicated content promoter and creator.

How does influencer marketing help B2B marketers?

Influencer marketing can help B2B marketers target key accounts by leveraging content created by industry experts.

Spotlight

Rombii

Rombii is a leading B2B digital media and marketing services company. We specialise in engaging technology buyers and business decision makers. Our team has an expert understanding of business technology audiences and how to use todays digital tools and engagement tactics to reach them. We have created powerful solutions for marketers in the IT Industry, helping identify and connect with customers to directly influence sales pipeline.

OTHER ARTICLES
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We look forward to continuing to lead the way in this space, delivering cutting-edge solutions that enable our customers to stay ahead of the curve and maximize their success.” “6sense has more than a decade of experience offering AI-backed solutions, including generative AI, to support our customer’s go-to-market success. 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Business Wire | November 03, 2023

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Being named a Leader for the third year in a row fuels our drive to keep raising the bar. 6sense leaders believe notable product launches this year contributed to the company’s ability to remain a Leader and strengthen its ability to deliver significant value for both marketing and sales teams, including 6sense Revenue AI for Sales and Conversational Email's AI Writer. The company's dedication to product innovation and customer-driven roadmaps solidifies its standing as the premier Revenue AI platform for go-to-market teams. “Over the past decade, 6sense has been at the forefront of the data and AI revolution, and we're proud to have played a pivotal role in helping our customers drive revenue growth with efficiency,” said Viral Bajaria, CTO and co-founder of 6sense. “Our unwavering commitment to uniting data and AI has empowered businesses to make smarter, data-driven decisions and achieve remarkable results. We look forward to continuing to lead the way in this space, delivering cutting-edge solutions that enable our customers to stay ahead of the curve and maximize their success.” “6sense has more than a decade of experience offering AI-backed solutions, including generative AI, to support our customer’s go-to-market success. Our AI solutions not only provide a multitude of possibilities for revenue strategy but also enhance long-term success for our customers,” stated Viral Bajaria, CTO and co-founder of 6sense. “We are committed to a clear and inspiring vision, focusing on driving efficient revenue growth that is customer-driven and achieved through our utilization of superior data and proven AI innovation.” Customer Satisfaction in the Market In addition to being named a Leader in this Magic Quadrant, 6sense also holds the highest overall rating (4.6 out of 5) based on 53 reviews as of April 30, 2023 and the most 5-star reviews –on Gartner Peer Insights Voice of the Customer for Account-Based Marketing Platforms. Highlights from customers who shared their experience of using the 6sense platform in the past year include: “Best martech AI tool to empower sales and marketing team for informed decision making.” – Sales and Business Development Strategy Manager in the healthcare and biotech industry “The alignment of marketing and sales priorities, processes, and accounts provides clarity into our total revenue funnel. We've identified new opportunities, accelerated existing opportunities, and learned more about the interests of existing relationships because of 6sense.” – CMO in the IT services industry “Choose 6sense and get ready for one of the best SaaS experiences you will ever have.” – VP of Global GTM Operations in the software industry. Gartner states in the report that “Leaders demonstrate broad support for all ABM critical capabilities and consistently meet customer needs across the three core ABM use cases (acquisition, renewal, and expansion). They have high market visibility, high market penetration, strong market momentum, and a clear, long-term strategic vision and roadmap for growing their ABM platform business. Their customers report high levels of satisfaction and success with their implementations. Leaders also have initiated plans for geographic and industry expansion.” In September 2023, 6sense was honored as a Gartner Peer Insights Customers' Choice in the Voice of the Customer for Account-Based Marketing Platforms. The recognized vendors meet or exceed both the market average Overall Experience and the market average User Interest and Adoption. Additionally, 6sense was named a leader in the Cloud Ratings Category Report for ABM Software Platforms based on over 4,000 customer ratings. These accolades highlight the exceptional value and satisfaction that B2B sales and marketing professionals find in the 6sense Revenue AI platform. About 6sense 6sense is on a mission to revolutionize the way B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue. Customers report 2X increases in average contract value, 4X increases in win rate and a 20-40% reduction in time to close deals. Know everything. Do anything, with 6sense.

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PR Newswire | October 19, 2023

Intellimize, the leading AI experience optimization platform, today announced their partnership and integration with Demandbase, the leader in AI-driven account-based go-to-market. Shared customers of Intellimize and Demandbase can now use firmographic attributes to build custom audiences that deliver personalized experiences. For example, customers can target specific accounts, or groups of accounts based on company size, industry, revenue, and more, to show a dedicated experience on their website. This integration enables marketers to deliver dynamic website experiences across the buyer's journey, a critical element to account based marketing (ABM) program success. Coupa, a SaaS company, is using the integration to deliver personalized landing pages to target accounts in specific industries and has seen great success. By breaking out their campaigns not only by industry, but also revenue tier, they're able to further tailor experiences to key accounts and deliver messages that resonate with each visitor. We used the Intellimize integration with Demandbase to personalize pages on our website by industry and by revenue tier, and as a result we were able to boost conversions by an average of 8.4% (and for a certain industry it was a 227% boost in conversion rates!). We were also able to figure out which messages work best for which industry and which revenue tier, which is extremely valuable across all of our marketing efforts. Ally Vandenherik, Senior Digital Marketing Manager, Coupa Software This integration will not only enable users of both products to curate highly personalized experiences for target accounts, but will also allow them to ensure those experiences are consistent across all website properties, landing pages, and other content, better educating buyers across all points of their journey. Additionally, the integration will unlock significant upsell and cross sell opportunities for brands looking to create account-specific special offers, amplifying countless revenue opportunities. "We are excited to partner with Intellimize, so our joint customers can create more meaningful experiences for their customers," remarked Michael Wilczak, chief strategy and development officer at Demandbase. "We're all about using data and AI to light up the buyer journey and remove friction for both the buyer and seller. Our partnership with Intellimize is a perfect fit for this vision." About Intellimize Intellimize is the only codeless SaaS platform that uses AI to optimize for 1:1 personalized website experiences across the entire buyer's journey. Marketing teams gain a competitive edge when using Intellimize to drive efficient pipeline and revenue growth in a cookieless world. Leading marketing teams at Gong, Okta, Drift, Sumo Logic, Coupa and more trust Intellimize to inspire, test and learn faster, drive revenue, and be more efficient. Intellimize is backed by Cobalt Capital, Addition, Amplify Partners, Homebrew, and Precursor Ventures. Learn more on the Intellimize website or follow them on LinkedIn, Twitter, or Facebook.

Read More

Core ABM

Highspot Launches Highspot Copilot for Sales Enablement

PR Newswire | October 23, 2023

Highspot, the sales enablement platform that increases sales productivity, today announced its Fall '23 release, delivering Highspot Copilot, a generative artificial intelligence (AI) digital assistant that accelerates companies' ability to equip, train, coach, and analyze revenue teams' execution. These new capabilities come as adoption of Highspot continues to accelerate worldwide, with the platform connecting more than 15 million users in the past 12 months. Businesses worldwide are prioritizing sales productivity, driving investment in sales enablement. According to research from Gartner® "The sales enablement subsegment grew strongly once more, rising 35.7% in 2022, after growth of 19.7% in 2021" (Market Share Analysis: CRM Sales Software, Worldwide, 2022, Oct. 2023. Gartner is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.) Highspot is accelerating the adoption of sales enablement technology by offering new generative AI and analytics capabilities, as well as expanded technology integrations that give customers a unified platform for defining, executing and measuring their strategic growth initiatives. Ease of use, governance and high adoption rates are key reasons why companies including Baker Tilly, Deluxe, Qualtrics, Ritchie Bros., and more have switched to Highspot. Sales productivity is a consistent board room topic but until now, sales enablement often hasn't been, said Robert Wahbe, CEO, Highspot. Today, that changes. Highspot Copilot injects powerful and easy-to-use generative AI capabilities into our unified platform, which, when combined with new analytical depth on leading indicators of success, empowers enablement teams to turn go-to-market strategy into revenue outcomes. Highspot Copilot turbocharges velocity and impact of enablement programs Generative AI is poised to take sales enablement to a new frontier of efficiency and impact in consistently turning businesses' growth initiatives into revenue performance. Highspot Copilot is a digital assistant that will help salespeople, marketers and enablement practitioners to: Automate:Generate accurate content descriptions, meeting summaries and action items, and much more in just seconds. Advise:Easily assess seller skills, delivery and readiness at scale with analysis of real-world sales meetings. Co-Create:Deliver personalized emails, digital room experiences and tailored meeting preparation documents with a single button click. Answer Anything:Leverage instant answers to questions in natural language based on your Highspot content. Initiative Scorecard drives growth initiative success by analyzing leading indicators in unified view Strategic growth initiatives – from launching new products to entering new markets – have historically been measured by lagging indicators, such as pipeline conversion and win-rates, which limits success and hinders agility. Highspot's new Initiative Scorecard shares the leading indicators of success for revenue teams, helping companies analyze the impact of enablement programs. This technology breakthrough unlocks new insight into how an initiative is performing to drive effective C-level strategy. Highspot's recently released Meeting Intelligence capability – which works with Gong, Microsoft Teams and Zoom – delivers meeting transcriptions, rubrics, summaries and more, and provides a key data source for the Initiative Scorecard to show how the initiatives perform in buyer conversations. Expanded Microsoft Dynamics 365 integration Highspot is delivering many new capabilities that improve its existing Dynamics 365 integration, including Engagement Genomics – AI-driven inferencing that automatically relates sellers' shared content to the appropriate accounts, leads, contacts, and opportunities in Dynamics 365, delivering a complete picture of influenced revenue for content, plays and initiatives. In addition to bringing the entire breadth of Highspot's platform to Dynamics 365 users, the company is also expanding integrations across the broader Microsoft ecosystem, from Microsoft Teams to the Azure OpenAI Service.

Read More

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