How to kickstart your Account Based Marketing strategy

OSHINE | March 30, 2020

article image

It’s official – studies show that marketers who implement account based marketing generate 200% more revenue in their efforts than those who don’t. In fact, 84% of B2B marketers have bought into this vision and believe that ABM delivers higher ROI than any other marketing strategy.

But what makes it crucial for B2B success you ask? Well, ABM is highly useful for organizations with multiple stakeholders or buyers. It’s not just about personalizing your brand messages and targeting multiple decision-makers at every touch point, but doing that at scale. A senior marketing manager at Hubspot says,“It is to address the needs of an organization by connecting with all of the stakeholders within it. That's one reason why it works so well in B2B -- oftentimes you have to work with five or more stakeholders in a given sale.”

While account based marketing has been around for a few years, it still feels like a relatively new concept and marketers are still trying to perfect their strategies for ABM. In this article, we’ll take you back to the basics, walk you through some examples, strategies, tactics backed by data and top marketers in the B2B space, so you’re ready to bring your A-game.

Quick Links:
- What is account based marketing?
- B2B account based marketing
- Some sure-fire account based marketing strategies with examples
-Identifying your target
-Researching your accounts
-Tailoring content to resonate with your prospects
- Finding the best channels for your campaigns
-Running your campaigns
-Measure and evaluate your results
- Some real-life examples of account based marketing
- Account based marketing best practices

What is account based marketing?

Account based marketing, in its simplest, is a business strategy used to focus on a set of high-quality target accounts instead of a lot of weak accounts. This strategy allows marketers to identify and target the accounts/decision-makers/individuals that they value most. In short, high-value accounts/prospects are identified, key stakeholders in these businesses are targeted, then marketing strategies are implemented through various channels to appeal to their specific personas and needs.

I believe ABM is B2B. Most companies are still focused on top of the funnel. Mature and forward thinking CMOs are starting to help their sales team win more and faster by focusing on pipeline velocity and expansion deals.

-Sangram Vajre, Co-Founder and Chief Evangelist, Terminus

B2B account based marketing

Believe it or not, half of the account based marketing programs are still in their early years and only 17% of those programs have been running for three years.
So, if you’re one of those marketers who just launched their ABM, don’t worry about having missed an opportunity.

As we know, there are a hundred different ways to execute an account based marketing strategy based on your business requirements. Although experts would argue that some companies think they’re doing ABMwhen really they’re just focusing on one element of ABM.According to ITSMA, a wining ABM program constitutes a mix of several best strategies, practices, and technologies; its core principles include:

  • Strategic focus on improving business reputation, relationships, and revenue (if it’s just about lead gen, it’s not ABM!)

  • Tight partnership and integration with sales (if there isn’t active, ongoing collaboration throughout the lifecycle, it isn’t ABM!)

  • Tailored and personalized programs and campaigns based on deep customer insight (if customers get the same experience and inside-out messaging, it’s not ABM!)


While it may seem a little tricky to get a head-start, once you have your strategies in place the results can be truly rewarding.

Some sure-fire account based marketing strategies


Since our goal is to target all the decision-makers within the same organization, your ABM campaign must be designed to resonate with these specific people.
Before you start to implement your ABM strategy, there are three key foundations that your teams need to agree on:
• Purpose of your ABM program
• Accounts you are targeting
• Prospects within those accounts that you’re targeting

Identifying your target

Finding and identifying your target is the first step; which does not mean developing and targeting personas. You’ll be focusing on organizations instead.

Identifying your target should be a collaborative effort between sales and marketing. Since it requires data from both the teams – you have to look at firmographicdata(used to categorize organizations, such as geographic area, number of clients, type of organization, industry, technologies used, etc.) and technographic data, as well as strategic factors like market influence, likelihood of repeat purchase, and expected profit margin.

Researching your accounts


Once you’ve identified your target, dive-in to do a deep research to find out additional information and representation of your ideal business customer. Having an idea of the company structure, who the key players are can give you a clear direction of how you’re going to create the appeal for your products or services to those targets. What would make this even better is if you know the influencers and decision-makers in that organization.

Some simple steps like manual research on LinkedIn is a great way to uncover that data. For example, you can do an advanced people search to find out more about your targets. Below is an example by Hubspot for finding out your target through an advanced search on LinkedIn.




 

DECK 7 identifies new prospects who could convert as a customer by analyzing their insights through interactions and engagements on social media, digital media or through their form fills, whitepaper downloads, etc. Some of the visitors could have downloaded their whitepaper through an email that was sent to them through their marketing or sales teams. Or they might have visited a blog or landing page through DECK 7’s newsletter, ONDECK in which case DECK 7 retargets them. This gives the company insights about the intent of their target audience and helps them plan their messaging.

Tailoring content to resonate with your prospects

Your next step should be to collaborate with the design and sales teams to create hyper-personalized, valuable content, that’s visually compelling and communicates the right messaging at the right time. Have your content centered around these key parameters:
• Personalize sales enablement content
• Wow them with your solution
• Establish your expertise, personality, and appeal
• Keep them involved, consuming your ideas and engaging with your brand, and
• Invite them to stay connected so they can become customers

Remember that the beauty of ABM lies in personalizing your content towards these accounts, so, make sure that your brand messaging speaks to their specific pain points. Your content and imagery should also serve as solutions to their challenges and business needs.

Learn more:

https://channel.report/c-suite-on-deck-uberflip-randy-frisch

Finding the best channels for your campaigns


To strike the right chord with your target prospects you must utilize the best channel for your messages. Some of the most effective channels that DECK 7 uses include:
• Social
• Email
• Web
• Search
• Mobile

Social media platforms like LinkedIn and Facebook are some of the best in letting you run your campaign and customizing them according to your business needs. You can appeal to specific organizations as well as the titles within those organizations. Use Facebook’s demographics filters for seeking out your targets or even take it to the next level by targeting their specific job title.

Learn more:

https://business.linkedin.com/marketing-solutions/ad-targeting/account-targeting

Running your campaigns


An important step to keep in mind would be to not let your content run wild. Since ABM programs are so targeted/personalized in nature you need to be careful as to not overwhelm your target with the same messages over and over again. Hence concentrate on catching your prospects’ attention without turning them away.

Measure and evaluate your results

After your ABM program has been running for a period of 30-60 days, it’s time to evaluate whether it was a success or a failure. It is reported that about 60% of CMOs have trouble proving their ROI. A lot of it has to do with not asking the right questions while measuring results. According to Wordstream, some of the critical questions you need to ask are:

• Whetheryour personalized content proved to be engaging? If so, how?
• Are the accounts becoming more engaged with your brand?
• Are you expanding the number of known stakeholders within these organizations?
• Did you move any of these targeted leads down the funnel?
• Did you generate any revenue from these campaigns?
• What could you do better going forward?

Some real life examples of account based marketing

“Pizza-nars”


Webinars accompanied by a pizza! The concept is pretty simple and straight forward – a pizza is delivered to the target accounts, so they can enjoy it while attending your webinar.

But it doesn’t have to be pizza. Lunch and earns can be done with anything from any beverage to food item of their choice, so, you can enjoy the experience with your prospects from the comfort of your desks. This helps to boost webinar attendance and is a great way to encourage prospects to pay attention.

This approach is useful across the account lifecycle from initial engagement to upcoming renewals, expansion or even re-engage at-risk accounts. You could even go so far as to build out personalized webinar experiences with customized landing pages so the prospect or customer feels as if the webinar is hosted just for them – which can be a great way to show off product updates or educate people on your platform.

Content experience


Snowflake, a cloud-based data-warehousing company, leveraged its in-house expertise to develop a robust library of high-quality content, which they use to create individualized experiences for target accounts. At any given time, the Snowflake team is running 500 concurrent individualized account-based campaigns, and each of these 1-to-1 campaigns is developed in tandem with their sales reps (who know their accounts inside and out) to create personalized messaging and content experiences.

These content experiences aren’t intended to drive conversions, either. None of the customized content is gated. Instead, Snowflake strives to build credibility with its audience first, only then using retargeting tactics with those that engage to drive traditional conversions through weekly demos or free trials.

Each campaign can be launched quickly and starts with digital advertising as a means to distribute the experience to the right account depending on where they are in their lifecycle. You can run the same or similar campaigns by leveraging a platform like Uberflip in tandem with your advertising and marketing automation platforms.

This approach is most useful when trying to gain initial engagement or progressing an account to meaningful engagement. It can also be used in a Land and Expand strategy to penetrate other departments within the organization.

Account based marketing best practices

To make your ABM program a success, you need to align your sales and marketing teams. Oftentimes it is this discrepancy, which, if not addressed, ends up causing a lot of loopholes and miscommunication.

 

Sales and marketing have to be best friends, they have to be fully aligned with each other, and they have to know what each other is doing at all times so they can partner. Companies that don’t do that cause themselves a lot of heartache.

-Erik Charles, Vice President and Solutions Evangelist, Xactly Corp.


Marketing has traditionally had a lead-centric focus, which is pretty much the opposite of their counterparts in Sales, who have always had an account-centric approach

– This statement reveals the real disconnect between how most companies and marketing teams build their ABM.

You must personalize content at scale.

This is the heart and soul of every B2B account based marketing. The main goal of content personalization is to fit target accounts like a glove. And while executing personalized content at scale is challenging, it is also the most rewarding when done right. Thankfully, B2B marketers are getting better at that.

Conclusion

Whether or not you’ve tried to implement a full-blown ABM program, chances are you’ve most likely used at least one element of it in your marketing endeavors. And that’s a great start. The key thing to remember is to be clear about what you’re trying to achieve with your ABM program and how well co-ordinated your teams are.

Spotlight

Arketi Group

Arketi Group is a public relations (PR) and digital marketing agency that helps business-to-business technology organizations accelerate growth through intelligent strategy, public relations, messaging, branding and demand generation. Recognized by Inc. magazine as one of the “5000 Fastest Growing Private Companies in the U.S.,” Arketi’s core belief is that marketing generates revenue. Clients benefiting from this approach to BtoB marketing include COX, NCR, Recall, Extol, and Xerox.

OTHER ARTICLES
TARGETED ACCOUNT STRATEGY

ABM Implementation in Different Target Segments

Article | November 26, 2021

Have you browsed about account-based marketing and how successful it has proved for businesses? Do you wonder whether your business fits in the ABM strategy? And even if you practice ABM, what is to be done differently for your business? Well, we have answers to all your questions. As Clive Armitage, CEO at Agent3, said,“We have to act as the eyes and ears of marketing innovation for our clients; they trust us to help them navigate the pace of change in the way that the process of marketing is evolving.” Thus, your marketing and sales team should be on the same page to deliver an excellent and personalized customer experience. The implementation of ABM in different industries may be different but the challenges faced are somewhat the same. The baisc challenge for ABM are personalization and quality content. So, let us dig deeper into how ABM works for different industry segments. And also focus on how each industry should strategize for successful account-based marketing. How Is ABM Different for Different Industries? Every company has different products to sell to various companies. Also, if you sell the same product to distinct companies, you need a unique tactic for every organization. Account-based marketing is crafting such individual approaches for every client that matters. For example, if you are an advertising company and you need a luxury car brand account, your ABM strategy will be different for different car brands. It can also be designed differently for every decision-maker. Thus, you have to be very focused and delicately plan strategies for the target account. Apart from the people you target, also keep in mind the industry segment that you target. It will help to align strategies with both brands. Now let us discuss some different types of ABM strategies that work for distinct industry segments. Types of ABM Strategies (with Real-time Examples) ABM is a beneficial strategy for all types of companies. But it works wonders for organizations that target large companies who have relatively long sales cycles. According to the State of Account-Based Revenue Engine 2019 report, organizations saw a whooping 91% improved ROI post-ABM implementation. Hence, let us see how different ABM strategies have their way of working. Events Events have proved to be the most successful of all the ABM strategies. Once target clients accept the personalized invites to the events, the sales team can easily have in-person meetings. Also, a souvenir, gift, or a creative way of a follow-up meeting should be an incorporated strategy of the event. Example: Thomas Reuters is an organization that provides news and information tools for professionals. Their challenge was retention and expansion with their key accounts. Thus, they created an event opportunity for these accounts. In these events, the top executives of the exclusive accounts could speak. And Thomas Reuters would quote them in whitepapers, blogs, and more. It ensured that the sales team would be in contact with the key accounts all year round. Thus, it increased retention and built good relations. Webinars A webinar is an option when the physical presence of clients at a similar geographical location is not possible. But a webinar allows curating a more personalized experience and at convenient times with less utility of resources. Example: HotJar Lightning Talks conference is a webinar hosted by HotJar. This webinar gives the speaker maximum of five minutes to address a particular topic. Thus, no long presentation but just a short glimpse of informative or marketing strategies. Businesses participate in the webinar to present the challenges and solutions to their prospective clients. Thus, HotJar had many B2B clients participating in the conference and, the idea became a big hit! Direct Mails Gifts, marketing material, and creative packages sent through direct mail are a success in ABM. However, account-based marketing requires personalization and direct mail is the best tactic to deliver that. Example: Billing Tree is a technology-driven payment processing organization. It faced the challenge of scheduling meetings with the targeted accounts. Thus, they mailed 100 locked cases secured with two combinations of padlocks. These cases contained US$ 100 Amazon gift cards. Billing Tree gave the combination once they got the appointment with the account. And once the client opened the case, the lid had a video player embedded in it that played the video pitch for the account. Billing Tree generated an account engagement rate of 60% with the ABM strategy of direct mail. Advertising Personalized advertising has become an easy thing, thanks to IP targeting and re-targeting technology. It allows you to target the big fishes rather than the traditional wide net fishing. Example: DocuSign is an eSignature transaction management and solution provider company. It wanted to generate more traffic and click-through rates to form gated content. The company executed personalized ad campaigns to the target accounts that contained industry-specific images, content, and peer logos. And with detailed web analytics, they targeted the accounts at specific times. This personalized ads ABM strategy boosted DocuSign’s age views by 300% with a massive conversion rate! Personalized Website Experience Technology these days has expanded its horizons to provide incredible experiences, and personalized website experience is one of those. Once you get the technicalities right, your target accounts can have an out-of-the-world personalized experience when they visit the desired page or the website. Example: Savi provides sensor analytics solutions for organizations. Their main client bases are the ones that give critical decisions based on the location and status of people. Thus, Savi has to deal with private and government organizations. Therefore, as a part of specific marketing and sales strategy, they personalized their home pages differently for different clients. Thus, when government organizations the homepage was: And for the corporates, the page was: Ways to Implement ABM According to the 2020 State of ABM Report, 94.2% of respondents have successfully implemented this marketing strategy. Thus, you too can implement account-based marketing with these simple steps. Identify your high-value clients. Conduct extensive research on those clients. Strategize your personalized ABM campaigns. Implement the account-based marketing strategy. Analyze the campaign regularly. Importance of Personalization Personalization is a crucial part of account-based marketing. Your extensive research about the clients helps you craft unique, creative, and personalized content for them. A personalized experience ensures an enriched and engaging customer experience. If a campaign exclusively provides solutions to pain points, clients become customers for life. It also helps to develop good relations. Remember, account-based marketing is not only about conversions but also about creating brand awareness and relationships. As Andy Bacon, VP Consulting at Momentum, has quoted, “ABM is all about building better quality relationships; the ROI will follow.” Frequently Asked Questions Do different industries need different account-based marketing strategies? The meaning of account-based marketing is to provide tailored solutions to exclusive clients. So yes, different industries will require different ABM strategies. One should use distinct and personalized approaches to target different people of the same organization. However, you have to ensure that the marketing message is the same for all, despite the personalization. What are the different types of account-based marketing methods? The different types to implement ABM strategies are: Events Webinars Direct Mails Advertising Personalized Website Experience Social Media What role does personalization play in ABM? ABM is all about personalization. The more personalized your content is, the more likely the chances are for conversion. Imagine someone selling you a product designed just for solving your problems. You do not even need convincing if it is the answer to all your pain points. That is the same way in which ABM works. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "Do different industries need different account-based marketing strategies?", "acceptedAnswer": { "@type": "Answer", "text": "The meaning of account-based marketing is to provide tailored solutions to exclusive clients. So yes, different industries will require different ABM strategies. One should use distinct and personalized approaches to target different people of the same organization. However, you have to ensure that the marketing message is the same for all, despite the personalization." } },{ "@type": "Question", "name": "What are the different types of account-based marketing methods?", "acceptedAnswer": { "@type": "Answer", "text": "The different types to implement ABM strategies are: Events Webinars Direct Mails Advertising Personalized Website Experience Social Media" } },{ "@type": "Question", "name": "What role does personalization play in ABM?", "acceptedAnswer": { "@type": "Answer", "text": "ABM is all about personalization. The more personalized your content is, the more likely the chances are for conversion. Imagine someone selling you a product designed just for solving your problems. You do not even need convincing if it is the answer to all your pain points. That is the same way in which ABM works." } }] }

Read More
CORE ABM

The Strategy of Direct Mail in ABM

Article | November 26, 2021

When a package arrives at your doorstep, you get excited as a child, no matter what age you are! Some people express their excitement, while some are really good at hiding it. But inquisitiveness and curiosity are natural feelings. Imagine building up these feelings in the mind of the decision-makers of businesses that you are targeting. So, yes, you will stand out in the crowd and, they will notice the gesture, no matter how small or big it is! Coming back to the point, we are talking about the strategy of direct mails in account-based marketing. This strategy has proved to be a success for many organizations practicing ABM. So what exactly is direct mail in ABM and, are there any successful ways or ideal examples to follow? Let us see in detail. What Is Direct Mail in ABM? We are aware that account-based marketing is a strategy that involves targeting, personalization and conversions. But what happens when we make tangibility a part of the above process? Well, the results are impressive. An Infotrends report stated that the e-mail response rate increased from 7.5% to 9.5% with a multi-channel ABM strategy. But, the biggest challenges of ABM are delivering a personalized customer experience, choosing the target accounts, and deciding on the correct content. Thus, direct mail can help you deal with the challenge of delivering a personalized customer experience. A direct mail strategy delivers personalized objects, messages, and more to the targeted organization’s decision-makers. The best part about direct mail is that you can get as creative as you want. Plus, it ensures that the top team notices your efforts. “Direct mail is the new black in B2B. There is nothing more personalized than a handwritten note with a personalized direct mail that is fully customized for your prospect or customer.” - Sangram Vajre, CMO of Terminus. Let us have a look at the best ways to incorporate direct mail in your ABM strategy. Ideas to Implement Direct Mail in ABM Remember, no matter what personalized goodies you plan to send to the concerned people, ensure that: You have a bold, clear, and obvious call to action. Your message is short, simple, and direct. Your strategy should be less is more. You have added the extra personal touch in your mail. Once you have devised the direct mail strategy, here are some things that you need to keep in mind before implementation. Determine the Stage in the Buyer’s Journey Before sending direct mail to your target account, know where they stand in their buyer’s journey. Let us consider these three stages. Awareness Stage If your buyer is in the awareness stage, you need to target all the organization’s decision-makers. Sending them goodies that get them together might be a good idea. For example: Send a box with a personalized message about your company to one and send the key to another. Or you could gift puzzles pieces to each one that needs them to come together to decode the message. Demo Stage Congrats! If you reached the demo stage with the target account. Now, if you’re finding it difficult to set an appointment with them, use direct mail to get their attention. For example: Send them a box with a clock ticking and a surprise to be opened at some given time. As if a demo can be scheduled at that time and claim the gift! 2.1.3 Final Stage You have closed the deal and are all ready to start the dealings. But some small things seemed to be stuck from the buyer’s end. This is where your research will prove handy. You need the search for a particular likeness about the decision-maker and lure them. It will help you get their attention and close all the pending work. For example: Send them a password-protected gadget and, they can access that only after the deal is complete. 2.2 Know the Decision-makers It is an essential aspect in determining the direct mail that you need to send. You should be well aware of the receiver's likes, dislikes, hobbies, and personal traits. Thus, use social media and everything possible from the sales team to create the best effect. Determine the Factors for Conversion Lastly, when the package opens, it should immediately connect to the individual. Thus, when you design or assemble the package, ensure that it connects immediately. Moreover, it should address the pain points and challenges and align with the company’s goals. Thus, determine the factors that directly affect them and, you will provide the best solutions. For example: If you are a hiring agency, give them a complete puzzle with just one piece missing. And a couple of options for the missing piece. Once they fit the right piece in, your puzzle says, “Having trouble finding the right person, we will help your hire!” And ensure that you send a personalized note to every individual along with the common goal of the message. Benefits of B2B Direct Mail Marketing No doubt, personalization will elevate your direct mail strategy, thus promising enhanced customer involvement. But there are other prominent benefits of B2B direct mail marketing. Lets us have a glance at them. Higher account engagement Less wastage of resources Higher win rate Shorter sales cycles Create strong connections The improved success rate of ABM strategy Ideal Examples of Direct Mail in ABM Some organizations have nailed it correctly when it comes to direct mail marketing. Here are a few examples. The Perry Process (Image Courtesy: Pinterest) The Perry Process is a renowned company that deals with used machinery and equipment for 80 years and continues to do. Thus, it wanted manufacturing companies to sell their unwanted and excess equipment in return for cash. So keeping this message in mind, they included fake money inserts with a flyer that said, ‘Don’t throw away your money.’ Hence, it succeeded in sending across its message most realistically! Schott Solar Schott Solar is a company that produces solar panels. Their solar panels came with a 20-year warranty. (Image Courtesy: D&AD) To amplify the selling, they included a 20-year warranty calendar along with the solar panel. The calendar stuck out 60 centimeters from the wall, thus delivering the desired message! Wrapping It Up So no matter what business you deal with, innovation and creativity are the way to easy conversions! Thus understand your customers and give them what they want in a quirky style. Frequently Asked Questions What is direct mail in account-based marketing? Direct mail is a tangible ABM strategy wherein products are mailed directly to customers. These products are personalized and have a direct marketing message. Examples of such products are postcards, catalogs, personal goods, coupons, samples, and more. What impact does direct mail create on the receiver? A study by scientists reveals that if a person receives a physical product, it leaves a deeper footprint on the brain. Thus, a direct mail strategy is sure to get you noticed by your customer. And the best part is that the more creative and personalized you get, the better impact it creates! Can a simple postcard count as a direct mail strategy? Of course, it can. If it sends a clear message of your marketing campaign, is personalized, and instigates the customer to take action, it is a successful direct mail strategy. Always remember, the size or price of the direct mail does not matter, but the impact it creates does! { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "What is direct mail in account-based marketing?", "acceptedAnswer": { "@type": "Answer", "text": "Direct mail is a tangible ABM strategy wherein products are mailed directly to customers. These products are personalized and have a direct marketing message. Examples of such products are postcards, catalogs, personal goods, coupons, samples, and more." } },{ "@type": "Question", "name": "What impact does direct mail create on the receiver?", "acceptedAnswer": { "@type": "Answer", "text": "A study by scientists reveals that if a person receives a physical product, it leaves a deeper footprint on the brain. Thus, a direct mail strategy is sure to get you noticed by your customer. And the best part is that the more creative and personalized you get, the better impact it creates!" } },{ "@type": "Question", "name": "Can a simple postcard count as a direct mail strategy?", "acceptedAnswer": { "@type": "Answer", "text": "Of course, it can. If it sends a clear message of your marketing campaign, is personalized, and instigates the customer to take action, it is a successful direct mail strategy. Always remember, the size or price of the direct mail does not matter, but the impact it creates does!" } }] }

Read More
CORE ABM

The Correct Ways to Implement Account-Based Marketing Plans

Article | November 25, 2021

We all know that account-based marketing means targeting the best customer accounts, creating personalized marketing campaigns, and getting to the conversion stage. Though these steps may sound easy, it takes a lot of brainstorming to implement them to convert the accounts that matter the most. To know more about these steps, you can read six hard-hitting lessons for the ABM strategy. This article will talk about the best and correct ways to implement ABM plans with examples. But first, let us briefly inform you about ABM and how it works. Brief Introduction to ABM Account-based marketing is a marketing strategy implemented by B2B marketers to concentrate on their exclusive clients. First, the sales and marketing team collaborates to collect the maximum data about specific clients. Then these clients are targeted with personalized marketing campaigns on various platforms. Thus, account-based marketing allows you to utilize your workforce and resources efficiently. It also helps to market your products to a handful of customers who have a 90% chance of conversion. Now, let us see the correct ways to implement ABM for various B2B industries. Ways to Implement ABM Plans with Examples We have specifically chosen the four best ways to implement ABM in B2B marketing strategy. These are the core strategies that have worked for B2B and are sure to work for you too. But first, look at these wise words from Maliha Aqeel, Director of Global Communications at Fix Network World. 'One of the most common mistakes companies make is implementing a brand strategy that isn’t aligned to the organization’s overall business goal.' So before implementing any marketing plan, ensure that your brand strategy, marketing campaigns, and everything else aligns with the overall business goals. Identify Exclusive Accounts It is the root of your ABM strategy. Your fruits of labor will be decided by the correct places you plant these roots. So basically, when you are filtering your clients/customers for ABM, here are the key factors to be kept in mind; Choose the correct industry. Know the size of the organization. Identify the needs, challenges, and pain points of the organization. Know the timelines and hierarchy of their decision-making process. The answers to these questions will help you to recognize the target accounts precisely. Example: Vidyard is a video platform that helps businesses transform communications and drive more revenue through the strategic use of online video. It collaborated with SmartBug Media to change the video experience for users worldwide. Thus, they can target the correct customers on Hubspot. In addition, they help customers to make videos an integrated part of their marketing campaigns and other processes. Craft Tailored Content Every filtered account for ABM will have unique needs, demands, challenges, and pain points. Thus, you have to craft content to address the customers directly. They should instantly recognize that you understand them and have built solutions exclusively for their challenges. You should also be ready with different content for different stages of the buying journey. And remember to design content for customers even after they convert. It helps you to be ready for the retention stage. Like Mark Emond, Founder and President at Demand Spring quotes; “Content is at the heart of great marketing today. It needs to educate, inspire, and convert. It must be tied to the unique rational and emotional needs of each target persona.” Example: Intridea executed an excellent content strategy to target the advertising giant Ogilvy. First, they rented a billboard right across Ogilvy’s Manhattan office. The billboard said, “Ogle this, Ogilvy.” Intridea also placed its logo and company URL at the bottom of the quirky line. This exclusive content got them an appointment with Ogilvy’s CEO! Use Marketing Automation Tools There are various personalization tools available to assist you in ABM. These tools provide centralized data collection and data analysis. They also coordinate your marketing campaigns across all platforms. Example: Growsteak is a Vietnamese company that provides advertising and digital marketing solutions. However, it faced several challenges like lead generation and competitor analysis. Thus, they incorporated Hubspot’s Partner Program. It not only helped them overcome their challenges but also generated 5,166% more leads overall. Measure the KPIs You need to measure the metrics once you implement ABM. It is one of the essential factors of a successful ABM strategy. However, these metrics are different from traditional marketing. Thus, you need to keep a hawk’s eye on them. Some of the KPIs to consider are; Is the current coverage of key clients sufficient and, is it growing? Are there known or anonymous visits to your site? Have they increased? Is the incoming traffic getting converted? How much is the depth of engagement? Has the strategy made it easy to get appointments of the target accounts? Wrapping Up The success of account-based marketing depends on research and personalization. The more effort you put in to know your clients, the closer you get to convert them. Thus, make use of the abundant data and accurately target your potential customers! Frequently Asked Questions Is ABM more successful than traditional marketing? Yes. Compared to traditional marketing methods, ABM has proved to create wonders and save a lot on time, resources and workforce. It has also guaranteed a better success and conversion rate for the sales and marketing teams. How important is personalization in marketing? Personalization plays a prominent role in ABM. A trust factor builts if you can address the challenges and pain points of the client with personalized solutions. Also, personalization ensures a higher rate of getting appointments and conversions of the targeted accounts. Can SMBs also implement ABM? Of course. SMBs have a higher chance of growing if they plan their marketing strategy along with ABM. It will allow them to understand the market and their customers from the very beginning. And once they have converted the customers, retention will be an easy task. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "How do small business owners use technology to improve their business?", "acceptedAnswer": { "@type": "Answer", "text": "Small businesses can use technology in multiple different ways. For instance, they can use technology to connect with their customers, communicate with their employees, sell their products or services, better coordinate between the employees, simplify manual work, and many more." } },{ "@type": "Question", "name": "How much do small businesses spend on technology?", "acceptedAnswer": { "@type": "Answer", "text": "Small businesses should acknowledge a few technologies in their business operations. Below are the mentioned requisites: Cloud computing Mobile applications HR software Drones Emails Data Security" } },{ "@type": "Question", "name": "What are the latest business technologies?", "acceptedAnswer": { "@type": "Answer", "text": "The latest and trendy technologies that are in widespread use in the business world are mentioned below: Internet of things (IoT) Virtual & augmented reality Artificial intelligence Mobile technology Blockchain 3d printing Robotics & automation Drones" } }] }

Read More
ABM ACCOUNTS

Tips for Successful B2B Marketing

Article | November 20, 2021

The pandemic has changed the marketing world to a great extent. Customers have tremendously adapted to online buying. The pandemic has forced B2B customers to adapt to new ways of buying and selling. Customers are ready for online meetings and connecting digitally as far as the buying approach is concerned. The only thing that matters to them is that the solutions should answer their hurdles or challenges like personalization and strategizing marketing so But for the selling process, B2B marketing strategies needed creativity. Companies had to put their heads together to convince a buyer through conversations on digital platforms. It was not easy. But B2B companies have taken up the challenge and managed to come out with flying colors. Let us look at the changed scenario of B2B marketing. The Changed Scenario for B2B Marketing In 2020, when the world came to a standstill, people expected it was just a break, and they might return to their lives in no time. But this myth was busted when people had to adopt the new normal instead of going back to normal. Every industry faced challenges, including the B2B industry. Imagine the industry, which had the habit of meeting decision-makers and convincing them with presentations, had to do all the work digitally. But they found solutions after some months of struggles, and the businesses were back on track. Of course, there were difficulties on the way, but they answered every obstacle with time. B2B marketing best ideas include account-based marketing, conversational ABM, personalized campaigns, correct use of data, and more. These paved a path for successful B2B marketing amidst the pandemic. Thus, learning from them, we have curated a list of tips for successful B2B marketing. Tips for Successful B2B Marketing These best ways to market B2B are listed after diving deep into the struggles of B2B marketing. The experts of this area have experienced hurdles and implemented these solutions. Have a Buyer-centric Approach In an interview with Media7, Dmitry Chervonyi, Chief Marketing Officer at Belkins, stated that, “If you don't solve your customers' problems and make their lives better, then it is a waste of time to do this kind of business.” So, you understand how essential the customer is! These days it is more about the customer than about sales. Therefore, you must have a 360-degree alignment with the customer’s needs and preferences. Through this, you have better chances of conversion. Take Risks The market is very unpredictable post the pandemic. The companies that you thought may not require your service can be the ones changing the game. So, do not refrain from taking risks. First, of course, calculate the risks, but they take them. For example, before the pandemic, some businesses may have invested massive resources in digital marketing. As a result, they might not see the results immediately. But meanwhile, the pandemic erupted, and Boom! They were the only ones who survived in the market. Thus, the results of a calculated risk may be harmful or positive, but you either earn profits or learn something valuable from it! Implement ABM If you are a B2B marketer and have not implemented ABM in your marketing strategy, you need to do it immediately. Account-based marketing has the best conversion rate compared to the traditional methods. And this is the best strategy to be implemented post the pandemic. The reason is that companies have various challenges and need immediate solutions. Thus, if you filter the best clients, address their struggles, and target them, they will waste no time in approaching your sales team. But this is possible only when you design the best ABM strategy. Click here to know more about account-based marketing for B2B. Have an Agile Approach Clive Armitage, CEO at Agent3, believes that, “We have to act as the eyes and ears of marketing innovation for our clients; they trust us to help them navigate the pace of change in the way that the process of marketing is evolving.” It means that Agent3 changes its strategies and services as per the clients and market demands. They also keep the clients in the loop of the changes and innovations happening in the market. Thus, have an agile approach. Be ready to change your marketing growth strategies and plans according to the conditions around you. Be Future Ready The example set by the rental car company Hertz shows how future-ready they are with their latest investment. Despite their business being affected by the pandemic, it resurfaced itself through trusted investors. But instead of following the age-old techniques of rental cars, they ordered 100,000 Teslas to electrify its fleet. Not only did Tesla’s shares hit sky-high but, Hertz was all over the news. This critical investment defines how Hertz is making itself future-ready as it knows the future is electric cars. This example explains how important it is to invest for the future, considering the changing customer demands. Hence, implementing the latest technologies like AI and machine learning in marketing campaigns can make you future-ready. Plus they also create a great impression in the mind of the customers. And We Conclude Remember, marketing is all about understanding your customers and delivering what they want. Once you know your customers, you have hit the bull’s eye. So hit targets by taking risks, investing in technology, and developing a personalized approach. And most importantly, adapt to the changing world to thrive in it! Frequently Asked Questions How to identify a successful B2B marketing plan? Analyze your marketing performance Perform competitor analysis Define your marketing goals Identify your marketing budget Implement the latest B2B marketing trends How successful is ABM strategy in B2B marketing? Account-based marketing guarantees a better conversion than traditional marketing methods. Plus, it is one of the most trending strategies in B2B marketing. As a result, companies have saved many resources and fulfilled their sales targets by incorporating account-based marketing. Does ABM guarantee a 100% success rate? Well, ABM guarantees a success rate that may be not 100% but surely more than any other marketing strategy. The success of account-based marketing depends on the personalized content and the tailored approach you provide to your clients. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "How to identify a successful B2B marketing plan?", "acceptedAnswer": { "@type": "Answer", "text": "Analyze your marketing performance Perform competitor analysis Define your marketing goals Identify your marketing budget Implement the latest B2B marketing trends" } },{ "@type": "Question", "name": "How successful is ABM strategy in B2B marketing?", "acceptedAnswer": { "@type": "Answer", "text": "Account-based marketing guarantees a better conversion than traditional marketing methods. Plus, it is one of the most trending strategies in B2B marketing. As a result, companies have saved many resources and fulfilled their sales targets by incorporating account-based marketing." } },{ "@type": "Question", "name": "Does ABM guarantee a 100% success rate?", "acceptedAnswer": { "@type": "Answer", "text": "Well, ABM guarantees a success rate that may be not 100% but surely more than any other marketing strategy. The success of account-based marketing depends on the personalized content and the tailored approach you provide to your clients." } }] }

Read More

Spotlight

Arketi Group

Arketi Group is a public relations (PR) and digital marketing agency that helps business-to-business technology organizations accelerate growth through intelligent strategy, public relations, messaging, branding and demand generation. Recognized by Inc. magazine as one of the “5000 Fastest Growing Private Companies in the U.S.,” Arketi’s core belief is that marketing generates revenue. Clients benefiting from this approach to BtoB marketing include COX, NCR, Recall, Extol, and Xerox.

Events