Account Based Data
PR Newswire | April 24, 2023
Compass UOL, an agile engineering firm and a member of Oracle PartnerNetwork (OPN), has announced a new set of connectors integrated with Oracle Cloud CX. This innovation is targeted at companies seeking efficient growth through revenue transformation on that platform.
Oracle is already used by many for advertising, marketing, sales, e-commerce, customer service, and other critical functions. Oracle Cloud CX serves hundreds of companies; thousands more use Oracle enterprise systems, and there are five million registered members of Oracle's customer and developer communities worldwide.
Revenue transformation is an approach that seeks to improve how companies generate revenue, focusing on increasing business efficiency and profitability. It combines technologies, processes, and strategies to allow better financial operations, customers, and sales management.
Compass UOL, which partners with global companies, prioritizes continuous innovation leveraging cutting-edge technologies to help their clients transform their revenue and business models. That's why Compass UOL looks at the broader picture when undertaking these initiatives.
"At Compass UOL, we are always looking for ways to help our clients accelerate their revenue processes and maximize their net income potential," says Alisson Aguiar, Director of Customer Experience at Compass UOL. "That's why we are excited to introduce a new offering to our clients which integrates our digital transformation services with Oracle's Revenue Transformation, boosted by advanced ChatGPT technology."
The integrations designed by Compass UOL provide a series of new possibilities for customers:
ChatGPT Data Model Connector: ChatGPT training to analyze large volumes of data on sales, transactions, and other financial performance indicators to identify trends and patterns in customer behavior. They help enrich the models, adding insights from different content sources, helping to identify cross-sell opportunities.
ChatGPT Connector for Dynamic Pricing: Built to help set more accurate and competitive prices based on real-time market analysis and competitor data and automatically recommend price adjustments in response to changes in the market. This helps maximize revenue by balancing supply and demand and improving profit margins.
ChatGPT Connector for Customer Service: provides real-time customer support, helping resolve issues faster and more efficiently by using Open AI interfaces to provide real-time responses to questions from end consumers. This can lead to increased customer satisfaction and loyalty, which will lead to increased revenue over time.
"Revenue leaders often have to pivot to new business models or expand to hybrid models that incorporate subscriptions, products, and services when they look to modernize and compete. As businesses invest in initiatives, they also have to consider how the customer experience keeps up with these new strategies," said David Hicks, Group Vice President, Worldwide ISV Cloud Business Development, Oracle. "AI and machine learning have always been built into the core flows when we develop applications that help automate revenue activities. It is great to see how partners like Compass UOL are leveraging Oracle's CX applications."
The insights provided by the integrations will help companies optimize their revenue strategy, Aguiar said. "All this can increase the company's revenue and profitability, which is a huge challenge for every company in this post-pandemic scenario."
About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) is Oracle's partner program designed to enable partners to accelerate the transition to cloud and drive superior customer business outcomes. The OPN program allows partners to engage with Oracle through track(s) aligned to how they go to market: Cloud Build for partners that provide products or services built on or integrated with Oracle Cloud; Cloud Sell for partners that resell Oracle Cloud technology; Cloud Service for partners that implement, deploy and manage Oracle Cloud Services; and License & Hardware for partners that build, service or sell Oracle software licenses or hardware products. Customers can expedite their business objectives with OPN partners who have achieved Expertise in a product family or cloud service. To learn more visit: http://www.oracle.com/partnernetwork.
About Compass UOL
Compass UOL is a digital transformation services company. We design and build digital native platforms using cutting-edge technologies to help companies innovate, transform their businesses, and thrive in their industries. We cultivate the best talent, creating opportunities to improve people's lives and focusing on how disruptive technologies can positively impact society.
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Account Based Data
Oracle | August 02, 2022
Oracle today announced the next generation of Oracle Fusion Sales, a sales automation application that identifies high-quality sales opportunities and guides sellers to close deals faster. Part of Oracle Fusion Cloud Customer Experience (CX) and powered by artificial intelligence (AI), Fusion Sales automatically provides sellers with quotes, proposals, and recommended steps to help them increase productivity, close more deals, and instill confidence among buyers.
Nearly one third of sellers struggle to close deals and meet quotas, according to a recent study conducted by CRM analyst firm Beagle Research Group in partnership with Oracle. The study, "Does Your CRM Leave Money on the Table," highlights the struggles that sellers face with customer churn and archaic sales processes. In turn, sellers have noted that they are open to greater automation and trust AI to take on greater responsibilities, including qualifying leads (70 percent), identifying priority deals (60 percent), and tracking deal progress (80 percent).
"Traditional CRM systems were designed to be a system of record for planning and forecasting versus a tool to help sellers sell more. As a result, sellers spend countless hours on data entry and administration that stunts sales productivity," said Rob Tarkoff, executive vice president and general manager, Oracle Fusion Cloud Customer Experience (CX).
"Traditional CRM systems were designed to be a system of record for planning and forecasting versus a tool to help sellers sell more. As a result, sellers spend countless hours on data entry and administration that stunts sales productivity," said Rob Tarkoff, executive vice president and general manager, Oracle Fusion Cloud Customer Experience (CX). "Applying 40 plus years of data and business process expertise, we have done the heavy lifting to engineer the next era of CRM. Oracle Fusion Sales removes the manual steps in the B2B sales process to help sellers close more deals faster and more efficiently."
Oracle Fusion Sales provides sellers with:
Step-by-Step Guided Processes: Sellers can onboard faster and improve productivity with a guided step-by-step process to help engage with accounts, progress opportunities, and close deals faster. Customers can choose to base the processes on best practices set by leadership or customizable, industry-specific templates.
Conversation Ready Opportunities: Sellers can automate the process of re-qualifying and converting marketing leads into opportunities. Connected to Oracle Fusion Marketing, Fusion Sales automatically creates highly qualified leads and then passes them to sellers for follow-up.
Automated Quotes and Proposals: Sellers automatically receive initial quotes, proposals, and implementation schedules when opportunities are created. The quotes are automatically updated throughout the sales process as a deal progresses and are based on historical data that includes prior successful deals, a customer's industry, and other account attributes.
Intelligent Content Recommendations: Sellers can automatically receive marketing-approved content that is most likely to progress the sale. This saves sellers' and buyers' time at each step in the sales process and puts the right offers and answers to commonly asked questions directly in the seller's hands.
Digital Sales Rooms: Sellers can improve the buying experience and better engage buyers by building personalized microsites. Helpful resources like quotes, past contracts, reference stories, and details for past or upcoming Zoom meetings are aggregated to help move buyers closer to a purchasing decision. As buyers use Digital Sales Rooms, sales operations can capture buying signals and other customer engagement data that can inform sales insights, internal training and enablement, and drive future deal success.
Advanced Revenue Intelligence: Sales leaders can easily access and report on business trends, spot outliers, and monitor customer sentiment and sales performance with Oracle Fusion CX Analytics. Fusion Sales provides a complete view across the business being able to pull in data from sales, marketing, service, finance, and HR all without support from IT.
What Customers and Partners are Saying About Fusion Sales
"CRM is an integral tool especially as we sell complex and expensive equipment and software solutions in 180 countries across the globe. We used to stitch together sales insights from an array of applications, Excel spreadsheets, and post-it notes. It wasn't an efficient process," said Samantha Mohr, vice president, inside sales, Ricoh. "Oracle Fusion Sales provides our sellers with a guided experience that focuses their time and improves deal success by delivering better insights to help us adapt to market shifts faster."
"Our customers are always searching for new approaches that drive real value and instill confidence in buyers. Oracle Fusion Sales helps solve significant challenges of the B2B selling environment with a boundaryless, adaptable, and radically human engineered architecture" said Andrea Cesarini, Europe Oracle business group lead, Accenture. "Having partnered for over 30 years now, Accenture and Oracle bring unparalleled innovation, industry, and technology acumen to our joint clients."
To learn more, please tune into Oracle Live on July 26, 2022, here.
Part of Oracle Fusion Cloud Applications Suite, Oracle Fusion Cloud Customer Experience (CX) connects data across advertising, marketing, sales, and service to make every customer interaction matter. Going beyond traditional CRM, learn about how Oracle Advertising and CX helps businesses improve customer experience and build brand loyalty.
About Oracle
Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at oracle.com.
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Oracle | October 08, 2019
Metadata, an ABM automation platform, now integrates with Oracle Eloqua, giving customers access to Metadata’s patented engine for account-based advertising campaigns. Oracle says the integration will allow marketers to automate social ad campaigns against target accounts in bulk; retrieve opt-in inbound leads from ABM campaigns and push them into Oracle Eloqua lists automatically; and optimize campaigns based on pipeline impact, engagement or MQLs that progress down the funnel.
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