Buyer Intent Data
Article | March 6, 2023
Getting the attention of the target audience at the right time is the aim of every B2B marketing strategy. Most consumers research products and services before making a purchasing decision. B2B companies are no different. This means potential accounts are always on the lookout for a solution to a problem they are facing in their business. These are prospects that will convert into approachable leads and eventually customers if you offer them just what they are looking for, just when they are looking for it.
To find these lucrative prospects, marketers like you need to harness B2B buyer intent data. B2B intent data gives you deep insights into your marketing ICP’s behaviour, pain points, and requirements. With this important data, you can give your sales team promising leads they can follow up on.
In an interview with Media 7, Marc Laplante, CEO and Co-founder of Intentsify emphasized the importance of intent data.
“In B2B marketing and sales, intent data is typically understood as a tool to identify or prioritize which accounts we should target for advertising, lead generation, and sales follow-up. These are undoubtedly powerful use cases. But they represent only part of the intent data’s value. You should also use intent data to convert those accounts down the funnel into customers and revenue. Intent data, if granular enough, will highlight your target accounts’ problems, interests, research into competitors, geographic location, and buying stage.”
Let us take a look at what buyer intent data can do to bring you the sales numbers you want and how it can enhance your B2B account-based marketing strategy.
Buyer Intent Data Brings You Ready-to-buy Customers
Every user has a unique online behaviour, which can be distinguished using behavioral signals that uncovers the topic, product, or service the person needs. This information gives insight into the perceived intent of your marketing ICP. As a marketer, this information will help you plan effective advertising campaigns. The sales team can use this data to design the right pitch tracks, demos, and collateral to convert members from your targeted buying group. Additionally, this data can also help your customer success teams identify existing accounts that showcase a churn risk or an upsell opportunity. It’s a win-win for three teams at once.
B2B intent data uses website data, off-site activity, CRMs, social media data, and content consumption data from online content like infographics, blogs, product comparisons and reviews, discussion boards, case studies, and news to pinpoint buyer insights.
Intent Data Improves the B2B Buyer Journey
The B2B buyer journey is a combination of accounts navigating through early stage (awareness content to identify the problem), middle stage (exploring solutions), late stage (comparing vendors that offer solutions) and finally the last stage (purchase/upsell/churn). Between exploring solutions and comparing vendors, lie hidden opportunities that haven’t reached you. Intent data can bridge this gap for you.
Intent data providers give you data that is tailored to keywords that are relevant to your business and use case. This data targets buying locations at the website level and aggregates signals across a corporate family. Deep learning and natural language processing (NLP) are used to screen the content to achieve relevancy and to map billions of unique online engagement events every week. Analytics pinpoint the accounts that are showing any kind of buying activity and correspond to your targeted keywords. All this actionable data can shorten your buyer’s journey towards conversion.
Identifying early-stage prospects
At this stage, intent data signals surge around the keywords or topics that relate to the general challenges and pain points of your prospects because they are looking at the cause of their problem. They will try to find a elementary solution and get to know more about the products and services different brands are offering.
Identifying middle-stage prospects
The intent data signals at this stage will show a higher level of activity around topics or keywords related to a precise product or service category because the prospects have already identified the root of their problem and the options they have to address it.
Identifying prospects ready to purchase
At this stage, the signals are mostly focused on topics related to your brand, your specific product names and features, and your competitors’ product names. These prospects are ready to spend and should be approached at the earliest to achieve conversion.
Sources of Buyer Intent Data
Intent data providers offer two types of intent data:
1. Internal Intent Data (First-party Data)
This data is collected in-house through a marketing automation platform or through application logs if you have a web-based app. You can control what you collect and how you collect it and act on the data instantly. You can customize the purchase intent to your liking.
2. External Intent Data
External intent data is third-party intent data and is collected outside of your business. It is sourced via IP lookups, cookies or specific websites. However, third-party cookies will be phased out soon. So, B2B marketers need to rely on first-party cookies, data points, contextual advertising, and tracking technologies to get information on their prospects. Read more about cookie-less ABM here.
B2B Buyer Intent Behavioral Indicators
Actions that prospects carry out on your website or the internet are compared with the behavioral data of prospects that become SQLs (sales qualified leads). Here are some behavioral indicators that show purchase intent:
High intensity engagement with your brand’s social media posts
Exploring your product or pricing pages
Exploring product or service customer review page
Reading articles about your product’s features on your blog
The frequency of prospects’ website visits and the actions they take
Content consumption, like downloading e-books, templates, or any other resources
What Does Buyer Intent Data Do for You?
While implementing account-based marketing techniques, you should prioritize intent data above everything else. Capitalize on the potential of intent data by incorporating it into your sales and marketing workflows. Adjust your interactions to match your prospects’ demands and establish meaningful connections with them.
Primarily, intent data helps prioritize a list of target accounts that need to be pursued. Once the sales and marketing teams are aware of a user's location in the sales cycle, they may focus on moving them along in the purchasing process with customized content. Let us look into what intent data can do for your business in detail:
Efficient Prospecting
According to a survey by HubSpot, 75% of businesses ranked being able to close more deals as their top sales priority. With intent data, a prospect that is in the market to buy is easier to find because of predictive analytics. You already have your ICP in marketing in place and when prospects match this list and are in the market to buy, buying intent data efficiently puts your brand in front of these leads. Apart from this, buyer intent also helps segment your target list based on the intensity of the purchase intent. Targeting accounts with high intent through email marketing, content marketing, advertising and direct mail becomes easier.
Enhances Outbound Sales
The higher the quality of leads, the easier it becomes for your sales team to convert them. Buyer intent data lets your sales team know the exact position of a lead in the buying cycle. Instead of wasting time emailing unqualified leads, your team can approach these prospects which match your ICP in marketing and start a meaningful conversation. Intent data also increases the ROI of your B2B content syndication efforts.
Superior Lead Scoring
Your marketing team can predict prospects’ purchase intent based on what they are researching. They can do lead scoring with precision and supplement your sales team’s efforts. They don’t have to rely on traditional lead scoring methods where they add points to a lead’s score when certain actions are performed. Intent data uncovers possible paths that your leads can take even when they are not on your website.
Personalized and Targeted ABM campaigns
Personalization is key for any B2B account-based marketing campaign to bring the results you expect. The most effective method to enhance your ABM strategy is to map out your buyer journey and sprinkle it with relevant content to influence leads. You can also use intent data to strategically personalize and rank your ABM demand generation campaigns, so that every touch point of your ABM campaign meets your prospects' expectations.
Relevant Content
Creating content that can catch the attention of your prospects while offering solutions and value is crucial to get the conversions you expect. Intent data will help you see the correlation between topics and the context of those topics with the solutions your prospects are looking for. If you are aware of the questions that your prospects have before they go to market, you can answer them through your content. Buying intent data offers you just that. Let intent data drive your content strategy to give your prospects just what they want.
Intent Marketing
Intent-based marketing is when you know just where to spend your time and budget. In intent marketing, the focus lies on analyzing the intent of your prospects and strategizing how to meet them. Spending less time trying to target and rank keywords with low or irrelevant intent can help you increase your ROI, make an ironclad content strategy and a streamlined lead generation process that results in conversion and revenue.
Assessing Buyer Intent
Understanding and calculating buyer intent is not an easy task. It depends on these three factors:
Recency
Buyer intent that reports how recently a prospect engaged with your content is valuable so that your sales team can approach leads who have visited your website.
Frequency
Frequency indicates the intensity of your prospects’ intent to buy a product or service to solve their problems. If they visit key pages that have information on pricing, case studies, customer stories, etc., your sales team can reach out to them immediately.
Engagement
When your sales and marketing teams score leads, one of the most important parameters on their scale is engagement. If a prospect is engaging with the content on your website, through a chatbot, or as a result of an email campaign, you know it’s a great time to reach out to them.
Apart from these factors, buyer intent data tools also use variables like firmographics, technographics, account size, and job titles for accurate buyer intent mapping so that you can reach out to your marketing ICP with a personalized message in your intent-based marketing strategy.
Metadata Sees 42% Dip in CPL with G2 Buyer Intent
Metadata, a demand generation platform that runs paid campaign experiments and self-optimizes them to generate revenue, invested in G2 buyer intent. Their cost per lead (CPL) dipped 42%, their click-to-open rate for ads increased 114%, and their average deal size for ads spiked by 18%.
Final Thoughts
Buyer intent data changes the way you interact with your prospects and leads. Harness buyer intent data tools to have an edge over your competitors and get more conversions.
FAQ
What are the essential elements of an intent data strategy?
Align your intent data strategy with your ABM strategy, get buy-in from the C-suite, begin with a small pilot, analyze performance metrics, and integrate your systems with intent data.
How are B2B marketers leveraging B2B buyer intent data to boost revenue?
B2B marketers use intent data to create effective content, identify buyer groups, improve lead qualification, boost team productivity, and increase customer retention to boost revenue.
How does intent data enhance your lead scoring process?
Predictive purchasing insights help you find prospects in the market so you can make a list of accounts that are close to making a purchase decision. This makes your lead scoring process easier and better.
Read More
Buyer Intent Data
Article | October 7, 2022
Account-based marketing strategies prioritize intent data to maximize the effectiveness of their sales and marketing workflows. With the help of intent data, businesses can tailor their interactions with target accounts based on their needs and build valuable relationships with them.
In an interview with Media 7, Gil Allouche, the Founder and CEO of Metadata.io, talked about the use of intent data for lead generation.
“Without the right tools, companies don’t realize what campaigns have zero traction and what campaigns are attracting the most potential buyers, therefore, money is wasted on leads that won’t lead to revenue.”
Intent data aids in the prioritization of a list of target accounts to be pursued for conversion. Additionally, some businesses create specialized groups and targeted lists to hyper-personalize their content offerings and influence purchase decisions.
Importance of Buyer Intent Data
To make the most of intent data, companies engage B2B buyer intent data tools provided by exclusive intent data providers or account-based marketing software providers. They use these tools for effective lead generation.
According to Insights on Professionals, almost 40% of businesses spend more than half of their marketing budget on intent data, and 70% plan to increase spending on intent data.
Intent data plays a big role in enhancing an ABM strategy. Below are some ways:
It helps with target account selection
With the help of intent data, you can define your ICP, understand the ICP’s intent, and gather relevant data from multiple intent data tools or platforms and collate it to amplify your target list. As a bonus, you can also divide your target list based on their intent. Finally, you can target the accounts with the help of all the insights that you gained from the B2B intent data.
You can zero-in on the best messaging
High-quality B2B buyer intent data includes insights like a prospect’s research history. You can uncover actionable prospect trends that you would have otherwise missed. Using this crucial information, you can optimize your messaging because it plays an important role in content marketing. Buyer intent data can enhance sales pitches by shedding light on the buyer’s interests and needs.
It improves your sales outreach
Prospects are now focused on doing their own research based on the suggestions their friends or acquaintances provide. With the help of intent signals that the buyer intent tools record, the movement of the prospect is revealed. Once your sales team knows the position of a prospect in the sales funnel, they can decide when to get in touch and work towards a conversion.
It helps you retain customers
If your customers are looking at your competitor’s products or services, intent data signals will alert you. This kind of information indicates that you need to evaluate your offerings. You can set up triggers to gather such instances and seek feedback from customers to understand their expectations. You can reach out to these customers and provide them with support and attention so you do not lose them.
You can amplify your content
Content personalization is a crucial component of an effective ABM strategy. Using first and third-party data, you can create impactful blog content, email marketing campaigns, and other relevant content pieces to appeal to your leads. Buyer intent data can help you target your ideal customer profile (ICP). Your marketing team can create content on topics your prospects are looking at and revamp old content to make it more effective.
Why Are B2B Marketers Intent on Using Buyer Intent Data?
ABM marketing is B2B marketing on steroids. For B2B marketers who want to run intent-based marketing campaigns, buyer intent data has become a go-to tool because it helps them understand their target accounts better. Their approach is focused, tailored, and relevant. Such an approach leads to more conversions, shorter sales cycles, and clearer ROI.
Let us look at why B2B marketers are making it a point to use account-based marketing software with buyer intent data tools.
Increases brand exposure through customized websites, landing pages, and social media pages to cater to a specific audience
Aligns sales and marketing teams by bridging the communication gap between them and establishing shared business goals
Facilitates hyper-targeted advertising by providing information on search intent, online behaviour, main interests through keyword searches, and propensity to make purchase
Accurately predicts buyer behavior with the help of comprehensive datasets to forecast the buying patterns of prospects
Enhances customer experience by providing insights into the prospects’ needs and expectations so the curated content resonates with them
3 Best Buyer Intent Data Tools You Should Know About
Here is a list of the three best buyer intent data tools that can help you improve your account-based marketing strategy:
Demandbase
Demandbase’s ABX Cloud uses account intelligence to help its customers orchestrate sales and marketing moves. With the help of reliable and high-quality insights, you can create relevant content for every stage of the B2B buyer’s journey. ABX Cloud has an engagement platform that shows all of the information your marketing and sales teams have gathered in one place. This way, your teams can find opportunities faster, engage with them smartly, and close deals quickly, which will help your business grow.
ABX Cloud also uses predictive analysis so your sales team knows when to approach a lead. It conveniently aligns the efforts of both your sales and marketing teams to create an actionable, measurable, and focused ABM approach. It uses artificial intelligence (AI) for account selection. As a result, your target list is based on intent signals, CRM data, and others, which will help you know your target accounts well enough to create effective messaging. ABX’s account-based analytics measure engagement across each account and track progress throughout pre-defined, unique account journeys. This is how Demandbase uses intent data for lead generation.
Demandbase was named a leader in the first-ever 2022 Magic Quadrant for Account-based Marketing Platforms. It is the only company to get the best scores for all three use cases in the accompanying 2022 Gartner Critical Capabilities for Account-based Marketing Platforms report.
Demandbase Success Story: SilkRoad Technology, Inc. is a human resource capital management software company. It used Demandbase's ABM platform, which was equipped with intent data, and saw activity and engagement from their top accounts go from 20%–30% to 80%+ in just six months.
Bombora
Bombora proudly markets itself as a market leader in B2B intent data. It is one of the most popular intent-based marketing facilitators. It has the most comprehensive and privacy-compliant data cooperative on the web. In short, it provides clean, risk-free intent data. It collects data consensually from its proprietary data source that comprises of 4000+ top B2B sites on the internet. It provides the most accurate data on a buyer’s digital journey so you can understand their intent. It has named its intent data solution ‘Company Surge.’
Bombora’s data can be integrated with all major platforms across the ad, sales, and martech ecosystems. This added convenience means you do not have to onboard a new system to access Bombora’s data. You can set it up in your current workflow.
Privacy compliance and ethically sourced intent data make Bombora a great choice amongst the tools. It gathers data from websites that are exclusive to Bombora. It has implemented industry-standard consent mechanisms so that all the data is compliant.
Company Surge uses BERT-based machine learning to understand the intent behind the words on a webpage and gives you an accurate picture of your buyer’s interest, pain points, requirements, and intent. It also helps with resolving pre-purchase signals of buyers to 2.8 million businesses by using its patented method that fuses behavioral and IP2C (Internet Protocol to Company) data. This data is then amplified by firmographic and demographic data.
Bombora detects how many users from a specific organization are researching particular topics, how frequently they visit certain webpages, and how deep their research goes as compared to their usual web activity. Based on this information, it can tell when an organization wants to make a purchase.
Bombora Success Story: Hornbill, a global leader of cloud-based workflow application software for IT, HR, security, and customer service teams, integrated Bombora with its HubSpot database. It got net-new in-market accounts every week, which Hornbill prioritized for sales and marketing. In six months, Hornbill found 900+ new accounts that were already in the market, which led to new active sales opportunities.
ZoomInfo
ZoomInfo Intent helps identify and engage buyers in real-time when they research solutions that your company offers. You can discover ready-to-buy prospects, connect with ideal buyers, and integrate the data with the tools that are already a part of your platform. It is simple to map an ideal customer profile using the buying signals collected by ZoomInfo's database.
You can uncover sales-ready leads that are looking at the products or solutions that your company offers. The intent engine triggers signals that are tracked by a network of 300,000 publisher domains. One trillion new keyword-to-device pairs are added to ZoomInfo every month from more than 90% of all the devices in the United States, which is a lot of devices.
ZoomInfo can help you identify and understand entire buying teams based on what they research. You can reach decision makers over the phone, through digital marketing channels, and by email to start a meaningful conversation. You can create automated workflows to close more deals by incorporating contact and intent data into your CRM, marketing, and sales software.
ZoomInfo Success Story: Speakap, an internal communications app, used ZoomInfo Intent and DiscoverOrg’s combined platform. Their bounce rates fell below 1%, their engagement rate increased by 25%, and their pipeline growth increased by more than 50%.
Summing It Up
Buyer intent data tools can enhance the way you do business, how efficiently your sales and marketing teams function, and how effectively you can run your ABM marketing campaigns. Choose your buyer intent data tools from trusted intent data providers based on their offerings, their privacy compliance, integration capabilities, transparent metrics, and overall functionality so that you can make the most of your account-based marketing strategy. This way, you can make the most of your marketing efforts.
FAQ
How can you get buyer intent data?
Buyer intent data is collected by buyer intent data tools, which may be a part of your ABM platform or which you can integrate with your platform. They collect the data from website visits, CRM, social media data, content consumption and off-site activity.
What are the benefits of buyer intent data tools?
Buyer intent data tools provide insights on a customer’s intent to purchase. They do this by mapping the customer journey, performing predictive analysis, behavioral analysis, and tracking competitor data.
How can you use buyer intent data to scale your business?
By using buyer intent data, you can personalize your website, prioritize your inbound leads, nurture your leads, personalize your emails and identify potential customers who haven’t engaged with you yet. So, you can convert the leads into customers by offering them just what they want.
Read More
Account Based Analytics
Article | August 3, 2022
As Account-Based Marketing (ABM) continues to grow and develop into a powerful marketing strategy, the conventional question remains: How to prove and measure my results?
Diving into your account-based marketing metrics to understand your results is all about asking the right questions. The metrics focus on quality over quantity. This means that looking at engagement levels above traffic volume and opportunities over leads have a close association with sales. Thus, it summarizes activity metrics and outcome metrics together.
If you implement a new sales methodology without adopting new sales metrics, you’ll have a much harder time tracking the progress of your marketing efforts. That’s why the companies, shifting to an account-based framework, should update their KPIs, as these are the leading indicators of success.
So, the account-based marketing metrics highly focus on the activity of an individual lead and look at crucial accounts that would likely drive the most revenue for your organization.
How are Account-Based Marketing Metrics Different?
The rate at which digital marketers have moved towards the ABM model by creating successful ABM campaigns is quite surprising. While many thought, ‘Will this thing stick?’ or ‘Is this just a whim that will go away in the future?’
But it’s 2021, and ABM has become even more popular in the B2B world as marketers see value in targeting accounts and not only leads.
Recent research from SiriusDecisions states that 93% of marketers consider ABM extremely important to their overall organizational success. With any marketing strategy, you are going to be asked whether your campaign is performing well or not. It indeed takes time for the programs to run for any marketer who has built an ABM strategy. So, what should you consider more in creating an ABM strategy?
Think quality, not quantity
A team working on the ABM model understands the priority—influencing customers who matter as crucial accounts. So instead of focusing on new lead creation, ABM focuses on activating and engaging the right leads (even if it’s smaller in number).
Similarly, your ABM team needs to focus on growing revenue from every single account. This means what would your team value more: ten random marketing professionals downloading a whitepaper or having a meaningful conversation with a decision-maker?
It’s About Engagement
SiriusDecisions states that there has been a 24% increase in the average B2B sales cycle length since 2019. It means that the larger the deal size, the longer the cycle. With such a lengthy process, you need to measure what’s happening during the progressing phase.
So, how do you do that?
It is engagement on which you need to focus on. Track how deeply the right account gets engaged with your brand. This way, you’ll have a measurable way of showing development in your business.
Engagement in ABM results in immense benefits for most businesses. Here is a list of the latest ABM statistics that shows companies that utilized the strategy saw incredible results, such:
200% rise in ROI
50% of sales teams were more productive and able to optimize qualified leads
30% boost in revenue
66% augmented the number of leads generated
83% saw amplified engagement from targeted leads
Shorter sales cycles grew by 27% and more
However, such benefits of implementing an ABM strategy are only the results of a successful ABM approach, as it’s not an easy task for every organization. The only way to ensure that your business’s ABM efforts are successful is by meticulously monitoring the most important metrics.
The 4 Crucial Metrics to Track
Reading further, you will come across the six crucial types of account-based marketing metrics.
Engagement
How are your prospects get interested and engaged?
The more attention they pay to your company, the more committed they tend to be. Measure the time they spend with your brand or on your website. Monitor when they respond to your marketing programs socially or when they use your product and connect with your sales team.
As one of the account-based marketing metrics, the amount of engagement will be the closest and essential. Therefore, your focus should be to measure how contacts are involved with your content, including the type of content. The following areas will help you understand it deeply:
Email metrics: Track the activities of your audience with your email marketing campaigns. You will want to know the open and click-through rates and look at the number of responses received from each email. Also, how email recipients are sharing your messages with others.
Social metrics: You can check with contacts from your targeted accounts if they have liked, shared, or commented on your posts. Are they following your business page and social accounts?
Consumption rates: Similarly, you can look at how contacts from your targeted accounts consume your online content, specifically information provided on your website and blogs. This shows several page views, average page time, and specific content being viewed and downloaded.
Offline Activity metrics: Beyond your digital information, track your targeted accounts engaging with you offline. Are they attending events you sponsor, readily contacting, and responding to direct mail?
Therefore, these account-based marketing metrics' primary goal is to know where your contacts are in their buying journey. In fact, through these metrics, you can uncover what information (content) your website lacks to support communications in their research.
Awareness
Do your prospects are aware of your company’s name and offerings? Web traffic is an ethical reflection of keeping prospects aware, specifically, traffic coming from within your target accounts. You should also track whether your contacts are opening your emails, attending your events, and contacting through calls, or using any other medium you provided.
Target-Account Reach
Are you able to reach specific target accounts in the right way? Where do you lack in your efforts?
These account-based metrics help you to track success by channel. In case of point, in a webinar campaign, you would measure its success by analyzing event attendance. So, track the percent of target accounts that have successfully enrolled in each program as well. And, finally, track your focus. What is the percentage of all program successes coming from key accounts? This will help you understand how many target accounts reach you through your ABM campaigns, ABM strategies, and other marketing functionalities.
Influence
Your marketing strategy’s influence on a targeted account will be measured mainly by your interactions with each account. However, some of the account-based marketing metrics mentioned above will help check your ABM strategy's influence metrics. But the big question is whether your efforts are working or not. To understand this, you need to evaluate some parameters such as:
The conversion rate for contacts in your targeted accounts
Converting of your targeted accounts in the marketing funnel
Frequency and volume of meetings or calls with each account
With whom you have the discussions— account influencers or final decision-makers
Finally, the results of your meetings
These parameters will divulge what efforts are working and where you need to change your approach or the information you provide to make your business successful.
Types of Account-Based Sales Metrics
Marketing and sales often measure success differently. Account-based metrics can help bring these closer by aligning their focus on a specific list of target accounts.
With an Account-Based Sales Development (ABSD) strategy, there are two types of metrics. These would help you understand whether your sales team is performing well in an account-based sales plan or not.
Activity-based sales metrics
You need to check and understand whether your sales team is doing various marketing activities in the right way or not. This will be specific for each account to be targeted and includes activities like task completion, emails, contacts per day, account coverage, meaningful conversations, and appointments.
Outcome-based sales metrics
It is generally considered under post-sale account-based marketing metrics. Now the time is to track the result of the activities mentioned above. Also, include the rate of accounts accepted from the pipeline created and revenue generated.
In short, the goal is to measure the monetary value of each transaction and to track your performance and successes over time in business. This information is also helpful in identifying new accounts to target.
To know how read through in the next!
Value
Measuring value is more important than your total sales volume, as it is a part of ABM metrics. The goal is to understand the worth of each account to your bottom line—how they compare to other accounts and see the performance of each sales representative. In this context, your account-based marketing metrics should uncover the following:
What is your average selling point value?
What is the average account sales volume?
What is the swelling value of each account?
What is the total sales volume?
How much revenue generated?
What is the value of each deal?
Having a clear answer to these aspects reveals the most tangible insights into your results. By looking at specific accounts, you can measure where you are growing, where opportunities exist and show underperforming accounts. Thus, it will make your work accordingly.
Retention
As account-based marketing metrics measure quality over quantity, retention is one part where this comes into play. In addition, it measures the possibility of a targeted account and their satisfaction level.
Measuring retention is a decent indication of the strength of your account relationships. Accounts that stay for a long term are generally satisfied. Thus, they provide the most value to your business.
On the flip side, dissatisfied accounts won’t stay with you very long. But they are virtuous indicators of areas you need to change and improve — either with the process, products, or account types.
ROI
The most crucial account-based marketing metrics is your return on investment (ROI). Eventually, you measure your ABM campaigns and marketing strategies—if they are effective. So, ROI is the percentage of your investment to earnings.
What makes these account-based marketing metrics so challenging in reality? Several factors influence each transaction or sale. Take a step back and consider these questions:
Has your closure rate improved over the past month, quarter, or year?
On average, how long does it take to close a sale?
What was your ROI for each campaign you launched?
The purpose behind considering these aspects is to know what marketing campaigns were successful and better understand inclusive marketing and sales effectiveness.
Putting all ABM Metric to Work Together
A successful ABM strategy requires various activities, technologies, and outlooks for B2B marketing or demand generation. Here, the use of ABM metrics becomes important for measuring pre-sale success and revenue potential. For this, B2B marketing organizations should monitor post-sale metrics to track client satisfaction.
Therefore, by monitoring the entire ABM funnel, you can incessantly optimize marketing activities and improve customer relationships for your business.
Conclusively, account-based strategies present an incredible opportunity for organizations to make marketing and sales more relevant, focused, and effective. However, to apprehend the benefits, it’s important to measure what matters.
Frequently Asked Questions
How is account-based marketing success measured?
To measure account-based marketing success, here are some important ways:
Understand targeted accounts and needs
Regularly check content analytics statistics
Account engagement
Rate of interactions
Amount of in-depth conversations
Conversion metrics
Sales cycle lengths
What are excellent ABM metrics?
Awareness, engagement, conversion, and outcome are some of the excellent ABM metrics. Putting them together, a business can arrive at a complete set of elementary account-based marketing metrics and attracts more customers.
How are ABM campaigns measured?
The value of your ABM campaigns is scaled by the lifetime value of each targeted accounts. When measuring these, elements such as customer retention, awareness, reach, pipeline velocity, and influence are responsible for making an ABM program successful.
What are key metrics in marketing?
The various key metrics in marketing are:
Viewership metrics
Lead-based metrics
Engagement metrics
Pre-sales metrics
Post-sales metrics
Conversion metrics
{
"@context": "https://schema.org",
"@type": "FAQPage",
"mainEntity": [{
"@type": "Question",
"name": "How is account-based marketing success measured?",
"acceptedAnswer": {
"@type": "Answer",
"text": "To measure account-based marketing success, here are some important ways:
Understand targeted accounts and needs
Regularly check content analytics statistics
Account engagement
Rate of interactions
Amount of in-depth conversations
Conversion metrics
Sales cycle lengths"
}
},{
"@type": "Question",
"name": "What are excellent ABM metrics?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Awareness, engagement, conversion, and outcome are some of the excellent ABM metrics. Putting them together, a business can arrive at a complete set of elementary account-based marketing metrics and attracts more customers."
}
},{
"@type": "Question",
"name": "How are ABM campaigns measured?",
"acceptedAnswer": {
"@type": "Answer",
"text": "The value of your ABM campaigns is scaled by the lifetime value of each targeted accounts. When measuring these, elements such as customer retention, awareness, reach, pipeline velocity, and influence are responsible for making an ABM program successful."
}
},{
"@type": "Question",
"name": "What are key metrics in marketing?",
"acceptedAnswer": {
"@type": "Answer",
"text": "The various key metrics in marketing are:
Viewership metrics
Lead-based metrics
Engagement metrics
Pre-sales metrics
Post-sales metrics
Conversion metrics"
}
}]
}
Read More
Buyer Intent Data
Article | October 7, 2022
In 2018, Demand Gen Report’s ABM Benchmark Survey found that 25% of participating B2B companies used buyer intent data and monitoring tools. 35% of them planned on using intent data within a year. Cut to 2022, and about 99% of B2B marketers are using some form of B2B intent data in their marketing campaigns to target accounts (Source: InboxInsight).
In his exclusive interview with Media 7, Gil Allouche, CEO of Metadata.io, talked about how data helps convert leads.
“With access to valuable data, marketers are focused on leads that are more likely to become buyers. They can also work on targeting their messaging towards these potential buyers.”
Buyer intent data helps in creating a robust foundation for your marketing efforts. Let us look at how intent marketing can help you get the sales and ROI you desire.
Intent Marketing: The New Normal in B2B
Intent-based marketing uses consumer data that signals purchasing intent through consumption of relevant content like blogs and infographics; product comparisons; product reviews; message boards; case studies; and news. Through this data, you can find out what your prospects are looking for, which stage of the customer journey they are in, if they are researching solutions or ready to make a purchase, and what kind of steps you can take to get in front of them.
One of the most important benefits of intent marketing is that it removes the guesswork out of your marketing campaigns and ensures that you are targeting the correct prospects. This targeting can be done through either intent-based branding or intent-based marketing. Intent-based branding decodes the behavior of your target audience online while intent-based marketing harnesses data on the prospect’s buying behavior so you can tailor your marketing offerings accordingly. Consequently, your sales cycle is shortened.
Power-up Your Content Strategy
The biggest challenge B2B marketers like you face today is to cut through all the noise and create an impact on their prospects. Consumers have a host of content options. However, they do not want to consume unnecessary information. When the content is personalized to match their needs and goals, they are more likely to engage with it. Intent data helps you plan your content as it provides you with information on the theme, buyer personas and their behavior, buyer journey maps, content formats, copy, call to action (CTA), and keyword strategy that will best suit your prospect targeting efforts.
An intent-based content strategy can deliver leads while increasing conversion rates and sales. It can give you the competitive edge you need to influence your prospects at the right time.
Drive Sales and ROI
Intent marketing brings in more conversions on landing pages and overall higher traffic and qualified leads to your website. It uses intent information to recruit engaged prospects for sales demos and events. It helps sales teams to effectively rank their leads and accounts so that they can focus on the right leads at the right time and not miss out on any sales opportunities. Your sales teams can execute effective nurture campaigns and create sales pitches with messaging that appeals to a target account’s buying committee. This messaging addresses the account’s pain points and requirements and accelerates the buying decision.
Additionally, intent marketing helps improve customer retention rates and makes it easy for teams to identify cross-sell and upsell opportunities. It takes into consideration the existing customers’ signals to find any at-risk accounts to prevent churn and increase renewal.
Data-driven Marketing Personalization
Intent data makes it easy to personalize your marketing efforts and provides an accurate report of prospective signals, their needs, and interests so that you can segment and categorize them. Once this segmentation is done, you can determine what kind of content needs to be created and displayed for these accounts depending on their position in the buying cycle. With this kind of personalization, your target audience gets to know that you care about them and you can connect with them on a deeper level.
Increase ABM Efficiency
B2B buyer intent data helps your marketing, sales, and customer success teams align their goals so that they can agree on target accounts, establish lead hand-off processes, and diversify investments to target newer, relevant accounts while maintaining the current customer list. Intent data provides marketing intelligence for creating ICP in marketing, messaging, and brand positions for B2B account-based marketing. Additionally, it provides account intelligence for target account list creation, ways to increase engagement, improve lead scoring in ABM and lead nurturing tracks, thus increasing the efficiency of your account-based marketing.
Summing It Up
Intent-based marketing helps B2B marketers like you to understand potential customers so you can find high-value accounts and nurture them through customized content and targeted campaigns.
Read More