Q&A with Dmitry Chervonyi, Chief Marketing Officer at Belkins

Media 7 | April 20, 2021

Dmitry Chervonyi, Chief Marketing Officer at Belkins, works towards shaping growth-boosting marketing strategies as well as fueling sales funnels with qualified leads, exploring opportunities, and developing exclusive campaigns for every business he works with.

I believe that a successful business is not about money, it is about the benefits of society. Money will inevitably come if your product or service is really good.



MEDIA 7: Could you please tell us a little bit about yourself? What inspired you to pursue a career in marketing?
DMITRY CHERVONYI:
Ever since childhood, I loved to invent stories with the help of which I involved other children in the games that I wanted to play. It took me about 10 years to realize that I wanted to work in marketing. I have 2 degrees - I am a design engineer and a Master's in Intellectual Property. In my specialty, I did not work even a day. But there was a good school. When it came time to decide what I wanted to do all my life, God gave me memories from childhood and wisdom to understand what my talent was.

M7: What is the process of effective lead generation at Belkins?
DC:
An effective lead generation process at Belkin's consists of 3 simple steps:
1. Business analysis and search for quality leads.
2. The best set of automation tools and the best copywriting of email templates.
3. Our unique approach - multichannel outreach, Linkedin influencer services, and Folderly - service for increasing email deliverability. It allows us to be more effective than our competitors because our emails always get into the inbox.


In addition to regular personal calls with the team lead, training, and mentoring, we have very good motivation. Our goal is the success of our client.



M7: How do you ensure that your sales team understands and presents the products in an engaging manner?
DC:
Good question. In addition to regular personal calls with the team lead, training, and mentoring, we have very good motivation. We are not an agency that only provides outreach or cold calling, lead research. Our goal is the success of our client. Because this way we will earn more. We have extensive experience in many business verticals, so we know the average success rates of our campaigns. We also evaluate the complexity of the product, this affects the conversion to a meeting. For each project, we have a number of meetings that we must provide to our clients. And each of our SDRs is interested in fulfilling this quota by 100% because for this he will receive very good bonuses.

One more thing - we only hire the best SDRs.

M7: What marketing channels do you use and which ones do you see as the most promising, given your target customers?
DC:
We now have some good channels:
- Referral
A lot of clients come on the recommendation. Because they are not ashamed to do this, and they are sure that we will make every effort to bring results.
- Content marketing
We share our knowledge in lead generation, sales, and marketing. Because we believe that the more successful companies there are, the more potential customers we will have.
- Organic search
Google loves our content and shows it to people looking for answers in sales and marketing. I cannot reveal all my plans, but we have actively taken up YouTube for the last few months. I think B2B marketing will also transform into video formats.


A lot of clients come on the recommendation. Because they are not ashamed to do this, and they are sure that we will make every effort to bring results.



M7: How do you target content to your audience, and what are the challenges that you face while producing effective content?
DC:
We know our clients' profile very well. We have several, depending on the size of the company. One of the challenges is how to make quality content faster. You may notice that each article is unique with cool pictures and different graphics. It's not fast. But the result is worth it. We make our content as for ourselves.

M7: What do you believe are the top three product marketing challenges in the post COVID-19 era?
DC:
Difficult question.
1. Trust in the brand. No cheating. I believe that a successful business is not about money, it is about the benefits of society. Money will inevitably come if your product or service is really good.
2. Automation with a human face. It seems to me that now everyone is okay with automation. But it is important that the user can very easily contact a company representative and solve their problems. We all now lack human communication. People want to communicate with people, not bots.
3. Probably, the safety of the user's personal data and privacy. This is really getting to be missed.

M7: What is your marketing mantra to stand out in an overly saturated MarTech space?
DC:
Customers first. If you don't solve your customers' problems and make their lives better, then it is a waste of time to do this kind of business.

ABOUT BELKINS

Belkins is a technology company that leverages proprietary technology and a unique methodology to set appointments with target client prospects for revenue leaders in a variety of industries.  Our award-winning, blended SAAS and Service model has been fine-tuned over the last 5 years and has supported hundreds of clients globally.

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EIN News | June 05, 2023

Radical shifts in the global economy and technological advancement have many industries dealing with significant change. As businesses look to navigate the future, they are actively researching business efficiencies, automation, the growth of artificial intelligence, and other tools and strategies that will help them maintain customers and protect revenue, according to a new report from Bombora, the leading provider of B2B Intent data solutions. The Bombora Upswell Report, unveiled at the 2023 Bombora Intent Event in San Diego, leverages Bombora Company Surge® data and dives into the latest trends and developments across eight industries: manufacturing, healthcare, finance, software, cybersecurity, professional services, telecommunications, and media/advertising. Each business vertical is analyzed in depth, with insight into the topics and issues that these businesses are researching as they formulate their business plans for 2023 and beyond. 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PR Newswire | June 02, 2023

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As social media managers see customers increasingly turn to private messaging for customer service inquiries, Hootsuite developed an Enhanced Inbox to enable timeless and seamless social inquiry management. Inbox encourages efficient collaboration among internal teams, and offers a suite of features to streamline responses and speed up service. “Our social team polled customers to understand their pain points on social, and what we heard was that our customers’ greatest struggle is not being able to engage with their customers and respond to inquiries 24/7,” said Natalia Williams, Chief Product Officer, Hootsuite. “Our product development strategy has been deeply anchored in making our customers’ day-to-day easier. 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SMMs and customer service teams can now easily collaborate with multiple teams to quickly resolve customer messages, automate service, offer social value and protect their brand. “Prior to using Hootsuite’s new Inbox, we didn’t have a social care team,” said Santiago Garcia Solimei, Global Head of Social Media & Brands PR, Meliá Hotels International. “Now we have dedicated resources answering users through over 500 social media accounts, allowing us to be unified in our brand voice across the board.” The key features of Inbox equips Hootsuite Business and Enterprise users to: Manage conversations in one place with one centralized inbox for all public, private, organic and dark post conversations across social channels. Search for messages and comments across all social channels. Easily collaborate with multiple teams/departments efficiently and confidently by using message routing to assign responses to the right individuals and teams. Improve collaboration across teams with assignments, agent collision avoidance, skill-based routing, and more. Speed up response times, simplify, and automate service with saved replies, autoresponders, and auto-prioritization of messages based on SLAs and response times. Connect to existing CRMs and chatbots to enable better service and deeper insights into the value of a conversation. Bring social conversations into existing customer intelligence platforms. Get insights to improve performance by reviewing, analyzing, and reporting on activity and performance to better understand the value of service. Add CSAT surveys to measure and improve customer satisfaction by sending CSAT surveys in the customer’s language based on business rules. Monitor potential crises by tagging, searching and setting up alerts to monitor conversations and catch potential crises before they occur. Keep the conversation going on the move and stay connected by viewing, filtering, assigning and replying to conversations with Hootsuite’s mobile app. Combine social profiles by linking customer profiles across social channels together to get a holistic view of messages across multiple social networks. Enable automatic language detection to trigger auto responders in a customer’s language and automatically route conversations to teams with specific language skills. For more information on Inbox, visit our website here. About Hootsuite Hootsuite helps customers harness the power of social to ignite their brand and business. As the global leader in social media management, Hootsuite powers social media for brands and organizations around the world, from the smallest businesses to the largest enterprises. 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EIN News | June 05, 2023

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Between Bombora’s Data Co-op of premium B2B publisher partners and the Bombora tag, its identity resolution system and unique data structuring approach allow customers to access the highest quality data in the market. These insights measure changes in research activity to see how businesses are adapting their thinking to new situations. “Businesses across all verticals need high-quality data to help seize emerging opportunities, drive innovation, and ensure their continued growth in an increasingly competitive global market,” said Mark Connon, President of Bombora. “The Upswell Report is the first time we’ve assembled cross-industry analysis so that companies can be aware of the latest trends and developments in their industries and their customers’ markets. We’ll continue to offer businesses of all sizes the data and insights needed to navigate their changing landscapes, through these recurring reports, as well as our industry-leading Intent data and analytics.” For example, the Upswell Report shows the media and advertising industry cooling on the Metaverse. Three key categories–Metaverse Consulting, Corporate Metaverse research, and Metaverse as a Strategy–declined in Q1 2023. However, overall Metaverse research grew by 50% in Q1 2023. So while the Metaverse is still an interesting topic overall, businesses are becoming more cautious about investing in it. The Upswell report also highlights the technologies that matter most to businesses. Within the telecommunications industry, research on SpaceX increased by 8% in late 2022, with nearly 1,500 telecom businesses researching the organization. Compared to a year ago, research related to Low Earth Orbit (LEO) increased by 26% in Q1 2023, a dramatic increase in a short time span. Telecoms are clearly in need of space-related infrastructure for satellites, and there is a huge opportunity here. Meanwhile, the telecom industry has clearly picked a favorite cloud provider, as research around Amazon Web Services (AWS) increased by 287% in Q1 2023, compared to a 72% increase for Microsoft Azure. Additional highlights from the research include: -Manufacturers are focusing on building resilient supply chains, implementing AI and automation solutions to optimize operations, and investing in marketing and brand building as direct-to-consumer sales grow. -The healthcare industry is researching emerging technologies, such as AI automation, remote patient monitoring, and the Internet of Healthcare Things (IoHT) to address major challenges and improve healthcare delivery. -Financial services and banking professionals are focusing on research in areas such as market volatility, pre-bankruptcy planning, and debt management while also investing in long-term wealth preservation strategies. -Software businesses are leveraging tools like ChatGPT, conversational AI, and chatbots to improve operations and customer engagement while also adopting proactive defense strategies against cyber threats. -The cybersecurity industry is staying ahead of the curve by investing in advanced security measures, addressing workforce shortages, and preparing for future risks to protect against cyber threats in the digital age. -Professional services research trends show increased demand for advisory, consulting, and specialized services, while technology investments center around an open architecture, payment processing optimization, and core banking operations. -Telecommunications businesses are exploring investments in infrastructure and innovative services to meet growing customer expectations and capitalize on new revenue opportunities. The media and advertising sector is putting considerable resources into social media marketing, data management, and video advertising, while also focusing on improving customer experience and engagement to retain a loyal customer base. About Bombora Bombora tells businesses which companies are researching their products and services. With this understanding, sales and marketing teams can be more relevant and consistent and improve performance across all activities. This intent-driven approach revolutionizes the way businesses market and sell to other businesses through transparent data built on an ecosystem of quality, collaboration and innovation. With direct integrations with dozens of leading data and media-buying platforms, Bombora is building a world in which business buyers value sales and marketing for its relevance, timeliness and accuracy. To learn more, visit www.bombora.com.

Read More

BUYER INTENT DATA

Lead2Pipeline Expands Buyer Database in Europe and Asia-Pacific, Hires Thought Leadership Industry Veteran, and Moves from New York to Austin

PR Newswire | June 02, 2023

Lead2Pipeline, a B2B demand generation service used by global technology companies, announced its proprietary database of buyers has grown to more than 57 million worldwide. The company successfully recruited thought leadership industry veteran, Jarrett Simisky, to keep up with rising demand for lower funnel programs. To align itself with its growing technology customers, the company moved its headquarters from New York to Austin, Texas. Over the past twelve months, Lead2Pipeline's GDPR-first database has grown to more than 57 million global buyers, increasing 75% across Asia Pacific and 150% across EMEA. The company is one of only twenty global lead gen providers certified by LeadScale for verified leads which exceed GDPR standards for digital compliance. This allows Lead2Pipeline to deliver fully GDPR compliant lower funnel demand gen programs via email and phone across the DACH region (Austria, Germany, Switzerland) in English, French and German. Outside EMEA, the company has seen growth in Spanish-language programs across Latin America. Additionally, clients based in Singapore and Australia have been growing faster than their US counterparts, indicating a promising recovery for technology companies in Asia Pacific. "Our customers rely on our database to reach technology buyers in each region," explained Chip Klang, Co-Founder and CEO at Lead2Pipeline. "Despite the global recession, they continue to build pipeline for their sales teams by focusing on data and exclusively targeting buyers demonstrating intent for their solutions." As technology marketers face increased pressure to produce lower funnel (buyer-ready) leads for their sales teams, demand for research and survey-based content has grown significantly. To help design and scale these lower funnel content syndication programs, Lead2Pipeline successfully recruited one of the industry's most experienced thought leadership sales experts, Jarrett Simisky. Based in Boston, MA, Simisky has driven growth and forged partnerships at prolific brands, including QuinStreet (acquired by TechnologyAdvice), TCI, and TechTarget. "I'm excited to join Lead2Pipeline at a time when tech marketers are seeking guidance for their full funnel demand generation programs," says Simisky. "Lead2Pipeline's cutting edge intent signals allow our clients to target their high-quality content campaigns with precision." As SaaS companies grew rapidly during the pandemic, many built teams outside the Bay Area, Boston, and New York. Austin, Texas has been a major beneficiary of this nationwide migration of flex tech workers. In addition to engineering and customer success teams, Austin hosts a thriving tech marketing community. Earlier this year, Lead2Pipeline moved its headquarters from New York City, where the company was founded, to Austin, while maintaining a remote global workforce. The company expects to build strong relationships across the Austin tech marketing community, with key team members permanently based in Texas. "Technology giants and well-funded startups are laying down roots in Austin. We see a bright future for the growth of this city, and we want to build alongside our clients." added Klang. About Lead2Pipeline Lead2Pipeline helps drive growth for the world's most innovative technology companies, including VMware, Splunk, and BambooHR. Using artificial intelligence and privacy-protected intent data with full CAN-SPAM, CCPA, and GDPR compliance, the company delivers top, middle, and bottom of funnel demand generation campaigns across its proprietary database of 57M technology and business buyers worldwide. For more information, please visit www.lead2pipeline.com.

Read More

ACCOUNT BASED DATA

Hootsuite Releases an Enhanced Inbox to Help Digital Marketers Streamline Their Customer Service Experience on Social

Business Wire | May 30, 2023

As the global leader in the social media management space, Hootsuite understands the wild nature of social and the flurry of messages and conversations that social marketers are constantly struggling to manage. To strengthen its dedication to addressing the ‘always-on’ customer service challenges faced by social marketers, Hootsuite unveiled its latest and enhanced tool, Inbox. According to Hootsuite’s 2023 Social Trends Report, 49% of organizations make social customer service the responsibility of the marketing team, while 40% of consumers expect brands to problem-solve in the channels of their choice (e.g., Instagram Messenger). Marketing teams now have to manage yet another channel, become customer service agents, and address their customers’ inquiries within the social channels they live on. As social media managers see customers increasingly turn to private messaging for customer service inquiries, Hootsuite developed an Enhanced Inbox to enable timeless and seamless social inquiry management. Inbox encourages efficient collaboration among internal teams, and offers a suite of features to streamline responses and speed up service. “Our social team polled customers to understand their pain points on social, and what we heard was that our customers’ greatest struggle is not being able to engage with their customers and respond to inquiries 24/7,” said Natalia Williams, Chief Product Officer, Hootsuite. “Our product development strategy has been deeply anchored in making our customers’ day-to-day easier. Upgrading our Inbox tool to simplify, accelerate and empower users to provide exceptional customer service and ultimately propel their business growth takes our commitment to the next level.” Inbox provides a centralized platform for social media marketers to manage all DMs, with new embedded functionalities that make responding to inquiries more efficient, without jeopardizing a quality response. SMMs and customer service teams can now easily collaborate with multiple teams to quickly resolve customer messages, automate service, offer social value and protect their brand. “Prior to using Hootsuite’s new Inbox, we didn’t have a social care team,” said Santiago Garcia Solimei, Global Head of Social Media & Brands PR, Meliá Hotels International. “Now we have dedicated resources answering users through over 500 social media accounts, allowing us to be unified in our brand voice across the board.” The key features of Inbox equips Hootsuite Business and Enterprise users to: Manage conversations in one place with one centralized inbox for all public, private, organic and dark post conversations across social channels. Search for messages and comments across all social channels. Easily collaborate with multiple teams/departments efficiently and confidently by using message routing to assign responses to the right individuals and teams. Improve collaboration across teams with assignments, agent collision avoidance, skill-based routing, and more. Speed up response times, simplify, and automate service with saved replies, autoresponders, and auto-prioritization of messages based on SLAs and response times. Connect to existing CRMs and chatbots to enable better service and deeper insights into the value of a conversation. Bring social conversations into existing customer intelligence platforms. Get insights to improve performance by reviewing, analyzing, and reporting on activity and performance to better understand the value of service. Add CSAT surveys to measure and improve customer satisfaction by sending CSAT surveys in the customer’s language based on business rules. Monitor potential crises by tagging, searching and setting up alerts to monitor conversations and catch potential crises before they occur. Keep the conversation going on the move and stay connected by viewing, filtering, assigning and replying to conversations with Hootsuite’s mobile app. Combine social profiles by linking customer profiles across social channels together to get a holistic view of messages across multiple social networks. Enable automatic language detection to trigger auto responders in a customer’s language and automatically route conversations to teams with specific language skills. For more information on Inbox, visit our website here. About Hootsuite Hootsuite helps customers harness the power of social to ignite their brand and business. As the global leader in social media management, Hootsuite powers social media for brands and organizations around the world, from the smallest businesses to the largest enterprises. Hootsuite’s unparalleled expertise in social media management, social insights, employee advocacy, and social customer care empowers organizations to strategically grow their brands, businesses, and customer relationships with social media. Hootsuite Academy, the industry-leading online learning platform, empowers education and growth through a wide range of certifications and has delivered over 1 million courses to students worldwide.

Read More

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Belkins

Belkins

Belkins is a technology company that leverages proprietary technology and a unique methodology to set appointments with target client prospects for revenue leaders in a variety of industries. Our award-winning, blended SAAS and Service model has been fine-tuned over the last 5 years and has support...

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