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CRYPTOCURRENCY BROKER USES ADA AI PLATFORM FOR BETTER CX

Ada, LiteBit | December 29, 2021

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With the growth of cryptocurrencies in recent years, LiteBit, one of the top cryptocurrency brokers in Europe, has had to scale its customer service response strategy. When the cryptocurrency industry saw record-breaking growth rates in 2017, more people started to click onto LiteBit's website, inquiring about the market. The Netherlands-based broker helps customers buy, sell and store more than 45 different types of cryptocurrencies. With only two people in its...

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ACCOUNT BASED ANALYTICS

CEIR LAUNCHES OPTIMISTIC FIRST REPORT IN OMNICHANNEL MARKETING INSIGHTS SERIES

Center for Exhibition Industry Research | December 28, 2021

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The Center for Exhibition Industry Research (CEIR) recently released Report One: Marketing Channel Mix During Pandemic and Outlook Moving Forward for Brand Marketers That Exhibit at B2B Exhibitions from its newest research series, Omnichannel Marketing Insights. The series details omnichannel marketing practices while the pandemic shut down the business-to-business (B2B) exhibition industry in mid-March 2020 and anticipated plans moving forward through 2022. Along with benchmarks ...

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RETENTION CLOUD LEADER CLEVERTAP NAMES FORMER FRESHWORKS CRO SIDHARTH MALIK AS GLOBAL CEO

CleverTap | November 26, 2021

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CleverTap, the world's leading user engagement and retention cloud, has expanded its core leadership with the appointment of Sidharth Malik as global CEO. The announcement comes as CleverTap accelerates its international growth and builds new capabilities to help digital consumer brands increase their customer retention and foster lifetime value. Malik is a proven leader with a distinguished track record of building and leading dynamic organizations in competitive markets. For...

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YELLOW.AI COMMENDED BY FROST & SULLIVAN FOR ENHANCING CUSTOMER AND EMPLOYEE EXPERIENCES WITH ITS CONVERSATIONAL AI

Frost & Sullivan, Yellow.ai | October 12, 2021

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Based on its recent analysis of the Middle Eastern and South Asian conversational AI market, Frost & Sullivan bestows Yellow.ai with the 2021 Technology Innovation Leadership Award for delivering a highly differentiated conversational artificial intelligence (AI)-powered customer experience (CX) and employee experience (EX) automation platform. The independently assessed award recognizes Yellow.ai's commitment to innovation, creativity, diversity, and growth potential towa...

Read More
news image

ACCOUNT BASED DATA

CRYPTOCURRENCY BROKER USES ADA AI PLATFORM FOR BETTER CX

Ada, LiteBit | December 29, 2021

With the growth of cryptocurrencies in recent years, LiteBit, one of the top cryptocurrency brokers in Europe, has had to scale its customer service response strategy. When the cryptocurrency industry saw record-breaking growth rates in 2017, more people started to click onto LiteBit's website, inquiring about the market. The Netherlands-based broker helps customers buy, sell and store more than 45 different types of cryptocurrencies. With only two people in its...

Read More
news image

ACCOUNT BASED ANALYTICS

CEIR LAUNCHES OPTIMISTIC FIRST REPORT IN OMNICHANNEL MARKETING INSIGHTS SERIES

Center for Exhibition Industry Research | December 28, 2021

The Center for Exhibition Industry Research (CEIR) recently released Report One: Marketing Channel Mix During Pandemic and Outlook Moving Forward for Brand Marketers That Exhibit at B2B Exhibitions from its newest research series, Omnichannel Marketing Insights. The series details omnichannel marketing practices while the pandemic shut down the business-to-business (B2B) exhibition industry in mid-March 2020 and anticipated plans moving forward through 2022. Along with benchmarks ...

Read More
news image

ACCOUNT BASED DATA

RETENTION CLOUD LEADER CLEVERTAP NAMES FORMER FRESHWORKS CRO SIDHARTH MALIK AS GLOBAL CEO

CleverTap | November 26, 2021

CleverTap, the world's leading user engagement and retention cloud, has expanded its core leadership with the appointment of Sidharth Malik as global CEO. The announcement comes as CleverTap accelerates its international growth and builds new capabilities to help digital consumer brands increase their customer retention and foster lifetime value. Malik is a proven leader with a distinguished track record of building and leading dynamic organizations in competitive markets. For...

Read More
news image

ACCOUNT BASED DATA

YELLOW.AI COMMENDED BY FROST & SULLIVAN FOR ENHANCING CUSTOMER AND EMPLOYEE EXPERIENCES WITH ITS CONVERSATIONAL AI

Frost & Sullivan, Yellow.ai | October 12, 2021

Based on its recent analysis of the Middle Eastern and South Asian conversational AI market, Frost & Sullivan bestows Yellow.ai with the 2021 Technology Innovation Leadership Award for delivering a highly differentiated conversational artificial intelligence (AI)-powered customer experience (CX) and employee experience (EX) automation platform. The independently assessed award recognizes Yellow.ai's commitment to innovation, creativity, diversity, and growth potential towa...

Read More