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Smoothie King Chooses Medallia For Customer Experience

Medallia | March 20, 2023 | Read time : 08:00 min

Medallia For Customer Experience

Medallia, Inc., the global leader in customer and employee experience, today announced that Smoothie King has selected Medallia as its experience platform of choice.

“We are thrilled to work more closely with Smoothie King and help them deliver world-class experiences,” said Gabe Benavides, EVP of Sales and Marketing at Medallia. “With customers and employees engaging in new ways, leading organizations recognize that experience has become a critical foundation for business success. To stay ahead of changing market conditions and rising expectations, brands must understand their customers and employees across every touchpoint and act quickly to deliver exceptional experiences.”

From on-site operations, digital, the contact center, human resources, sales & marketing, product development to market research, Medallia’s award-winning platform can meet the unique needs of every department, while also bringing them all together to drive transformational change through customer and employee experience. Medallia is a trusted partner to thousands of the biggest organizations around the world, helping them increase loyalty, trust, operational efficiency, and revenue.

About Medallia

Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.

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Bombora Honored As Gold Stevie® Award Winner in 2023 American Business Awards®

EIN Presswire | April 28, 2023

Bombora, the leading provider of B2B Intent data, was named the winner of a Gold Stevie® Award in the Thought Leadership Campaign of the Year category in The 21st Annual American Business Awards® today. The award recognized the company’s Deep Dive webinar series and its unique approach to educating customers and prospects about the power of Intent data. “B2B marketing and sales have undergone incredible changes over the past decade, forcing teams to look for tools to better identify in-market prospects,” said Jeff Marcoux, CMO of Bombora. “Intent data is powerful, but still new enough that many companies don’t have a clear grasp on how to use it. The Deep Dive series received a positive response from existing customers and prospective buyers who were eager to learn how to put the data into action. It’s validating that the Stevie Award judges recognized the program’s success as well.” This marks the third year in a row that Bombora has won a Stevie® Award, and the first time it has received Gold in a category. The company received a Bronze Stevie® Award in the Achievement in Product Innovation category last year, and a Bronze award in the Business or Competitive Intelligence Solution category in 2021. Bombora’s Deep Dive webinar series was designed to help prospects and existing customers make better use out of their own data, enrich it with Intent data, and drive optimal results. The series launched in 2021 with the goal of answering one question: how do people use Intent data? Each of the 13 webinars is built from a detailed customer story that shows different use cases, trends and industry applications that are relevant to most B2B marketers. The program was–and remains–a resounding success, leading to nearly 200 new sales sales opportunities plus additional impact on existing pipeline and customers. The American Business Awards are the U.S.A.’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small. Nicknamed the Stevies for the Greek word meaning “crowned,” the awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Tuesday, June 13. Tickets are now on sale. More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Startup of the Year, Executive of the Year, Best New Product or Service of the Year, Marketing Campaign of the Year, Thought Leader of the Year, and App of the Year, among others. More than 230 professionals worldwide participated in the judging process to select this year’s Stevie Award winners. “It is very gratifying for us to be able to recognize the achievements of such a wide variety of organizations, teams, and individuals in the 21st ABAs, and we look forward to bringing them together in New York on June 13 to celebrate with them,” said Maggie Miller, president of the Stevie Awards. Details about The American Business Awards and the list of 2023 Stevie winners are available at www.StevieAwards.com/ABA. About Bombora Bombora tells businesses which companies are researching their products and services. With this understanding, sales and marketing teams can be more relevant and consistent and improve performance across all activities. This intent-driven approach revolutionizes the way businesses market and sell to other businesses through transparent data built on an ecosystem of quality, collaboration and innovation. With direct integrations with dozens of leading data and media-buying platforms, Bombora is building a world in which business buyers value sales and marketing for its relevance, timeliness and accuracy. To learn more, visit www.bombora.com. About the Stevie Awards Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

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Business Wire | May 12, 2023

ClearEdge is pleased to announce the expansion of its executive leadership team, welcoming Lenore Convery as SVP sales & marketing. Lenore brings nearly 30 years of sales and leadership experience as well as deep expertise in building customer-centric strategies to ClearEdge. In her role, Lenore will be responsible for setting and overseeing the company’s overall sales and marketing strategy, as well as developing a plan for scalable growth. “I am thrilled to join Leslie Vickrey and the ClearEdge team. 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GlobeNewswire | May 23, 2023

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EIN Presswire | April 28, 2023

Bombora, the leading provider of B2B Intent data, was named the winner of a Gold Stevie® Award in the Thought Leadership Campaign of the Year category in The 21st Annual American Business Awards® today. The award recognized the company’s Deep Dive webinar series and its unique approach to educating customers and prospects about the power of Intent data. “B2B marketing and sales have undergone incredible changes over the past decade, forcing teams to look for tools to better identify in-market prospects,” said Jeff Marcoux, CMO of Bombora. “Intent data is powerful, but still new enough that many companies don’t have a clear grasp on how to use it. The Deep Dive series received a positive response from existing customers and prospective buyers who were eager to learn how to put the data into action. It’s validating that the Stevie Award judges recognized the program’s success as well.” This marks the third year in a row that Bombora has won a Stevie® Award, and the first time it has received Gold in a category. The company received a Bronze Stevie® Award in the Achievement in Product Innovation category last year, and a Bronze award in the Business or Competitive Intelligence Solution category in 2021. Bombora’s Deep Dive webinar series was designed to help prospects and existing customers make better use out of their own data, enrich it with Intent data, and drive optimal results. The series launched in 2021 with the goal of answering one question: how do people use Intent data? Each of the 13 webinars is built from a detailed customer story that shows different use cases, trends and industry applications that are relevant to most B2B marketers. The program was–and remains–a resounding success, leading to nearly 200 new sales sales opportunities plus additional impact on existing pipeline and customers. The American Business Awards are the U.S.A.’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small. Nicknamed the Stevies for the Greek word meaning “crowned,” the awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Tuesday, June 13. Tickets are now on sale. More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Startup of the Year, Executive of the Year, Best New Product or Service of the Year, Marketing Campaign of the Year, Thought Leader of the Year, and App of the Year, among others. More than 230 professionals worldwide participated in the judging process to select this year’s Stevie Award winners. “It is very gratifying for us to be able to recognize the achievements of such a wide variety of organizations, teams, and individuals in the 21st ABAs, and we look forward to bringing them together in New York on June 13 to celebrate with them,” said Maggie Miller, president of the Stevie Awards. Details about The American Business Awards and the list of 2023 Stevie winners are available at www.StevieAwards.com/ABA. About Bombora Bombora tells businesses which companies are researching their products and services. With this understanding, sales and marketing teams can be more relevant and consistent and improve performance across all activities. This intent-driven approach revolutionizes the way businesses market and sell to other businesses through transparent data built on an ecosystem of quality, collaboration and innovation. With direct integrations with dozens of leading data and media-buying platforms, Bombora is building a world in which business buyers value sales and marketing for its relevance, timeliness and accuracy. To learn more, visit www.bombora.com. About the Stevie Awards Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

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Business Wire | May 12, 2023

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She joins ClearEdge at a time when the staffing, recruiting, and HR tech industries have reached an inflection point, and the company is uniquely positioned to address clients’ changing needs and expectations. “There is a remarkable team in place at ClearEdge, I’m excited to work with them closely and provide guidance on how to strategically sell our full suite of solutions and ensure clients get a ‘best-in-class’ experience at a scalable level,” said Lenore. A Champion for Women in Staffing “Lenore is a strong leader with decades of sales and leadership experience and a track record of success. 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Founded in 2006 as an outsourced marketing arm to the staffing and recruitment industry, ClearEdge has grown its capabilities to amplify both the brands and the people who shape how the world works. ClearEdge’s three divisions include: ClearEdge Marketing - Providing strategic marketing solutions and teams ClearEdge Recruiting - Filling cornerstone marketing leadership roles ClearEdge Rising - Accelerating career growth for women in talent and HR tech Since 2017, ClearEdge’s TheEdge podcast has provided a platform to uplift and inspire women in the industry by highlighting success stories to inspire the next generation of leaders, including its latest Allyship in Action series. Learn more at www.clearedgemarketing.com.

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Mark DePalma Joins DemandScience as Chief Technology Officer

GlobeNewswire | May 23, 2023

DemandScience, a leading B2B demand generation company that makes marketing and sales easier by enabling organizations to find the right prospects faster and target in-market buyers, today announced that Mark DePalma has joined the company as Chief Technology Officer. In his new role, DePalma will oversee product engineering and the company’s data factory. DePalma brings nearly a decade of senior technology leadership in the B2B data and demand generation industry to DemandScience, including serving as Chief Data Officer and Chief Technology Officer at Spiceworks Ziff Davis, Chief Technology Officer of Aberdeen, and Vice President of Engineering at The Big Willow Inc. “We are thrilled to welcome Mark DePalma to DemandScience. He is an outstanding addition to our high-caliber team,” said Peter Cannone, Chair and CEO of DemandScience. “Mark’s leadership in building and managing technology teams at B2B demand generation organizations and his expertise with complex software development makes him uniquely qualified to lead and manage the expansion of our product offerings, data factory, and generative AI initiatives.” DePalma’s appointment comes during a time of heightened focus on innovation at DemandScience. So far in 2023 the company has launched: The DemandScience Live Data Factory of more than 70 million B2B contacts from 1.2 million companies. The LDF uses DemandScience’s proprietary email verification and validation technology, and records are enriched with four different sources of Intent Data covering 7,000 topics and Install Data for 7,000 technologies. Klarity, the next-generation self-service Sales Intelligence Tool for building, sharing, and saving contact lists. Klarity’s Chrome Extension, easy-to-use interface, and email accuracy makes ‘one-click prospecting’ a reality for sales professionals. ReplyForce, the free, easy-to-use email tool for sales and marketing professionals at small and mid-sized organizations. ReplyForce includes 100 free, user-defined contacts every month with customizable templates to help users prospect efficiently, book more meetings, and accelerate growth. “Like many other people working in the B2B demand gen industry, I’ve watched DemandScience’s impressive growth over the past several years and have admired its product vision and its focus on innovative technology,” said Mark DePalma. “I am very proud to be a member of the DemandScience team and look forward to the exciting work ahead.” About DemandScience DemandScience is a leading B2B demand generation company that makes marketing and sales easier by enabling organizations to find the right prospects faster and target in-market buyers. The DemandScience Live Data Factory uses innovative technologies to deliver accurate data with relevant intent signals, helping organizations accelerate the buyers’ journey from top-of-funnel to conversion. Founded in 2012, DemandScience’s products, data and leads benefit more than 1,500 customers worldwide. With offices in 7 countries and 800+ employees, DemandScience is #5 on Fortune Magazine’s list of the best workplaces in advertising & marketing.

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