7th NXT CX SUMMIT SEA 2022

NXT CX SUMMIT
The experience economy is forcing companies across the globe to reorganize how they do business in post pandemic era. They can no longer rely on selling goods or services at a single point in time. Internet penetration in remote place and today’s technology savvy consumers demand constant connectivity and memorable experiences by means of easy access of information, ongoing interactions with brands, personalized and engaging service at any time, over any touch point. Setting up and maintaining customer service operations can be an expensive and tedious process. Most experience economy companies are opting outsourcing services to succeed in a highly competitive market as service providers are equipped with the relevant technologies and bandwidth to remain agile and reduce the operational costs to the clients.

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OTHER PAST CONFERENCES

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