November 30-December 1, 2023 | Germany
In today’s digital age, organizations are experiencing a paradigm shift in the way they engage and interact with customers. The importance of digital transformation in customer experience cannot be overstated. Customers are now more connected, informed, and demanding than ever before. They expect seamless, personalized, and delightful experiences across all touchpoints, whether it’s through websites, mobile apps, social media, or other digital channels.
Digital transformation has emerged as a vital catalyst in meeting these evolving customer expectations. By harnessing innovative technologies, organizations can streamline their processes, optimize operations, and deliver exceptional customer experiences that foster loyalty and drive business growth. From leveraging data analytics and artificial intelligence to implementing automation and personalization, digital transformation empowers organizations to truly understand their customers, anticipate their needs, and create tailored experiences that resonate on a deeper level.
The Global Digital Transformation & Customer Experience Summit serves as a platform to explore how organizations can navigate this transformative landscape successfully. It brings together thought leaders, industry experts, and innovators to share insights, strategies, and success stories that inspire and equip attendees with the knowledge and tools to embark on their own digital transformation journeys.
October 4-6, 2023 | USA
For more than 15 years B2B Forum has been the conference where today’s leading B2B marketers gather for insights, networking, and laughs. Join us in October 2023 for:
Inspiration from B2B marketing experts (those who walk the walk). Plus, inspiring new marketing voices
Real-world, actionable insights on the tactics and tools that work today… and strategies that stand the test of time
The chance to get out of your comfort zone. To do something new. To be creative.
The opportunity to connect and share advice with other marketers just like you
A chance to immerse yourself in learning that will help you grow your skillset and be ready for whatever the future holds
November 9, 2023 | UK
Great B2B marketing depends on a great B2B marketing team –that much is obvious. But with lingering post-Covid uncertainties around working practices and patterns, the ongoing cost of living crisis and escalating AI-induced uncertainty, leadership has never been harder for marketing directors and CMOs. So what does it take to run an outstanding B2B marketing team? That’s what we’ll explore in this session, with the help of some B2B Marketing Awards-winning marketers, who are at the top of their game.
We’ll discuss:
Which organizational structure or structures work best for great teams?
How do internal teams collaborate most effectively with agencies or external contributors?
How do you motivate individuals and collectives at a time of transition?
How do get individuals to collaborate in and proactively drive innovation or transformation?
How do you ensure a great culture?
How enable individuals to thrive and be fulfilled?
December 5-6, 2023 | Germany
Join 80 senior-level B2B eCommerce, Digital, Marketing and Commercial decision makers and be profiled on your specific interests in order to have the most productive learning and networking experience.
With a mix of high-level strategic panels and interactive discussions focused on your biggest priorities, you’ll be able to benchmark with your peers on combining new digital opportunities with traditional sales and GTM models to maximise your customer base.