CX EMEA 2023

May 10-11, 2023 | UK

CX EMEA
Despite economic challenges, now is the time for businesses to be bold. To ensure that their ecosystems are aligned, focused, and ready for the future.  Because a customer experience that drives growth is not the responsibility of just one team: It requires CX, Marketing, and Digital working together to exceed customer expectations.

So now is the time for boldness. Bring people and processes together across disciplines to achieve shared goals. Focus is key to success.

Forrester CX EMEA Forum 2023 will deliver the aligned focus that CX, Marketing, and Digital professionals need, so that customer experiences can soar boldly, and companies can thrive.
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Spotlight

This report looks at online and offline visit data to analyze why digital businesses are investing in brick-and-mortar stores and what can be learned from their success The pandemic accelerated an e-commerce boom that had been a long time in the making. Digitally Native Brands (DNBs) – brands that first launch online as well as


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Register Now

Spotlight

This report looks at online and offline visit data to analyze why digital businesses are investing in brick-and-mortar stores and what can be learned from their success The pandemic accelerated an e-commerce boom that had been a long time in the making. Digitally Native Brands (DNBs) – brands that first launch online as well as

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