American Marketing Association Baltimore

amabaltimore.org

AMA Baltimore is Baltimore's association for marketing professionals, educators and students. Membership in the AMA is a must for marketers who are seeking to gain a competitive advantage, stay relevant in an ever-changing industry, advance their careers and continue their professional growth. Our programming includes local, regional, and national speakers, authors and experts who share their insight, knowledge and experience to inspire and educate us. Whether it's Fuel, our morning series, our pm events and happy hours, a special interest group roundtable (debuting Fall 2013), a book club discussion or a nationally sponsored day-long Boot Camp for B2B Marketing there is something for the young professional and the chief marketing officer.

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Core ABM

ACCOUNT-BASED MARKETING PIONEERS, MOMENTUM AND ITSMA BAND TOGETHER, PROVIDING IN-DEPTH KNOWLEDGE TO DRIVE ACCOUNT-BASED SOLUTIONS

Momentum | July 05, 2021

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The agreement establishes a world-class growth consulting offering, combining a decade of Momentum's experience expanding market share for major organisations with 25 years of ITSMA's role as a source of thought leadership, community, and hands-on knowledge for B2B marketing experts. Clients will be able to handle their most strategic go-to-market concerns and tap into a unique set of competencies as a result of the merger of both firms: Unrivaled ABM...

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Account Based Data

FORRESTER’S CANADA 2023 CUSTOMER EXPERIENCE INDEX: BRANDS’ CX QUALITY REACHES ITS LOWEST POINT SINCE 2016

Business Wire | June 21, 2023

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Forrester’s (Nasdaq: FORR) Canada Customer Experience Index Rankings (CX Index™) reveal that the average CX quality among Canadian brands fell for an unprecedented second year in a row as brands struggled to deliver on customer needs. Average CX scores fell in six of the nine industries surveyed, including luxury and mass market automakers, multichannel banks, credit card issuers, investment firms, and utilities. Additionally, 21% of brands saw significant drops in CX quality i...

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ABM Accounts

DEMANDBASE ONCE AGAIN DESIGNATED AS THE LEADER ON SPARK MATRIX™ FOR ACCOUNT-BASED MARKETING (ABM) PLATFORMS

Demandbase | June 02, 2022

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Demandbase, the Smarter GTM™ company for B2B brands, today announces that it has been recognized as the leader among account-based marketing (ABM) platforms on the SPARK MatrixTM for Account-Based Marketing (ABM) Platforms. Established by Quadrant Knowledge Solutions (QKS), SPARK Matrix includes the positioning of leading ABM vendors with a global impact. This is the second consecutive year that Demandbase has been in the top spot for technology leaders with high customer impact and techno...

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Account Based Data

USHUR ANNOUNCES CUSTOMER EXPERIENCE AUTOMATION PLATFORM INTEGRATION ON SALESFORCE APPEXCHANGE, THE WORLD’S LEADING ENTERPRISE CLOUD MARKETPLACE

Ushur, Salesforce AppExchange | October 10, 2022

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Ushur today announced its certified integration listing on Salesforce AppExchange, empowering customers in financial services, insurance and healthcare enterprises to design and deploy automated, personalized self-service on its Customer Experience Automation platform. Ushur uses a no-code approach to empower non-technical users to design AI-driven customer experiences that engage on any channel, slashing development time and management costs. The Ushur platform is now easier than ever for IT te...

Read More
news image

Core ABM

ACCOUNT-BASED MARKETING PIONEERS, MOMENTUM AND ITSMA BAND TOGETHER, PROVIDING IN-DEPTH KNOWLEDGE TO DRIVE ACCOUNT-BASED SOLUTIONS

Momentum | July 05, 2021

The agreement establishes a world-class growth consulting offering, combining a decade of Momentum's experience expanding market share for major organisations with 25 years of ITSMA's role as a source of thought leadership, community, and hands-on knowledge for B2B marketing experts. Clients will be able to handle their most strategic go-to-market concerns and tap into a unique set of competencies as a result of the merger of both firms: Unrivaled ABM...

Read More
news image

Account Based Data

FORRESTER’S CANADA 2023 CUSTOMER EXPERIENCE INDEX: BRANDS’ CX QUALITY REACHES ITS LOWEST POINT SINCE 2016

Business Wire | June 21, 2023

Forrester’s (Nasdaq: FORR) Canada Customer Experience Index Rankings (CX Index™) reveal that the average CX quality among Canadian brands fell for an unprecedented second year in a row as brands struggled to deliver on customer needs. Average CX scores fell in six of the nine industries surveyed, including luxury and mass market automakers, multichannel banks, credit card issuers, investment firms, and utilities. Additionally, 21% of brands saw significant drops in CX quality i...

Read More
news image

ABM Accounts

DEMANDBASE ONCE AGAIN DESIGNATED AS THE LEADER ON SPARK MATRIX™ FOR ACCOUNT-BASED MARKETING (ABM) PLATFORMS

Demandbase | June 02, 2022

Demandbase, the Smarter GTM™ company for B2B brands, today announces that it has been recognized as the leader among account-based marketing (ABM) platforms on the SPARK MatrixTM for Account-Based Marketing (ABM) Platforms. Established by Quadrant Knowledge Solutions (QKS), SPARK Matrix includes the positioning of leading ABM vendors with a global impact. This is the second consecutive year that Demandbase has been in the top spot for technology leaders with high customer impact and techno...

Read More
news image

Account Based Data

USHUR ANNOUNCES CUSTOMER EXPERIENCE AUTOMATION PLATFORM INTEGRATION ON SALESFORCE APPEXCHANGE, THE WORLD’S LEADING ENTERPRISE CLOUD MARKETPLACE

Ushur, Salesforce AppExchange | October 10, 2022

Ushur today announced its certified integration listing on Salesforce AppExchange, empowering customers in financial services, insurance and healthcare enterprises to design and deploy automated, personalized self-service on its Customer Experience Automation platform. Ushur uses a no-code approach to empower non-technical users to design AI-driven customer experiences that engage on any channel, slashing development time and management costs. The Ushur platform is now easier than ever for IT te...

Read More

Resources

Events

C-Suite On Deck

Responsive image

Feature market insights and perspectives from top C-Level executives, elite technology influencers and thought leaders from your company here. This signature initiative has garnered immense support...

Contact Us